BULLYMAKEReviews of bullymake.com

I was scrolling through my social media and came up on this offer and decided to take a chase since I was spending thousands on toys for my aggressive cheer so like any good dog owner this offer sounded to good to be true. Signed up , waited for 1st box and couldn't believe what was sent. I then contacted them and was told I could not cancel my subscription without paying another 30 dollars after just paying for a 40 dollar box (which i turned off the auto renewal and they still took it). Then when I reached out to customer service explaining that needs to be made clearer when people are signing up for their products and I got back the "fine print" policy that no one reads before signing up hence making it clearer in the beginning. My dog destroyed the toy within a few days. After doing a little research on NYLON toys ( you can get them cheaper online), all I wanted and needed to do was cancel this subscription but here I am waiting on an email so I can pay 30 more dollars to stop this whole ordeal.

Our boy, Theo, is a VERY aggressive chewer, and we signed up for a subscription - BAD MOVE. After seeing the quality of the first shipment, we tried to cancel, and were told we needed to pay $30 to get out of the subscription, and we agreed. Bullymake ignored our request, kept shipping cheap toys, and charging us $40+ per shipment. BL: Bullymake's toys are very cheap, and their customer service is HORRIBLE. They are thieves! Don't waste your money!

I got the large dog package even though my pup is only 40 lbs and not an aggressive chewer. He has murdered EVERY toy within 48 Hours. I tried to cancel and i couldnt. The only way they would let me cancel was to pay for the unrecieved box....SCAM Im so mad because I would love to support a company that is devoted to dogs and has a good purpose but its a scam.

They claim they don't offer a FREE trial, however, I signed up for an offer to "try" their products, which I did. My dog destroyed the 2 toys they sent and the treats were sub par same as grocery store products. I cancelled my subscription immediately but they notified me another box was on it's way. I contacted customer service and was informed they don't offer "FREE" trial and I was tied into a 6 month plan at $33/mo! However, I could PAY another $25 cancellation fee. Wow, how confident are you in your products and company to ring people into this crap?? Stay away.Hate to bash a small company, supposedly, but seriously customer service/satisfaction sucks.

One star for starting off ok. After a while, my dog started destroying the toys and eating them. I never got a replacement though I did try a few times, but received repeated emails saying "we're working on a solution". When I finally decided to cancel I was unable to locate where to do so. Inquired (november 2025ish) and was told my last box would be February. Great! I received a box in March. I inquired how to cancel, because I was unable to locate where to do so on my own. I could not find cancel subscription anyway. Don't ask me why, idk. It just wasn't with the account stuff. Maybe I am dumb. I also was told that it was on a 3 month cycle so I had to pay until that was over. This would make May my last box. Ok, whatever. I asked them to cancel it for me, as I said previously Icould not find where. They apparently emailed and said to cancel my own subscription even though I already said I didn't see where to do so. June comes. Another box! Omg! Write in again and get a "we canceled the subscription on our end". If it was that easy, WHY not do it BEFORE? Why make me pay for 4 additional months? I do get a $5 refund for april and may, and I can send back June and be refunded. I was not offered to send back the others, was not offered to just stop the 3 months on their end, etc. This is all bonkers to me. They do a great job of taking $40 from you and running around the issue.

I set up a subscription for 12 months and I received two boxes. The first box I received a toy that was way too big for my puppy. I reached out to the company and they were great;amazing customer service and a nee toy was sent out immediately. I received my second box yesterday and one of the plush toys had a squeaker in it but it didn't squeak. My pup loves the squeaker so that wasn't going to work. I reached out again, this time through chat. I asked if the particular toy I received was supposed to squeak since the seemed to be a squeaker inside. The associate said, "none of our plush toys are supposed to squeak." I pointed out that my last box came with a plush that squeaked and when mentioned he simply said "we'll advise the fulfillment team about it. When I asked if a new one could be sent out he said, "we don't send replacements if the toy gets destroyed." Well, the toy isn't destroyed, it's brand new and not working. I ended up just asking for the info needed to cancel the subscription. $30 fee for cancelation. This is completely different than how they advertise- "we're so confident, we guarantee it," "squeakers for added excited," if your unhappy with a toy sent we'll exchange it." After ending the chat I went back into another chat to ask a follow up question. A new agent first responded and then after a couple questions and no heads up, the previous chat agent joined the chat and the other one left. I asked my questions and got no response. Maybe 5 minutes later he exited the chat without saying anything or answering my question. Disappointed to say the least since my first customer service experience was great. They failed..False advertising.. and now I pay $30 to cancel a subscription because they lie. Never again.

I have requested only certain toys due to durability and in the past 2 months after over a year of having a subscription nothing is right. They even send me replacement toys of the incorrect type. I've been told multiple times that my account has been corrected when it obviously had not been. I asked questions about my shipment and are ignored. It appears as if the next monthly shipment is four of the exact same toys. I also brought to their attention that size of some toys are an ingestion issues for my large dogs. I have repeatedly asked to discuss the problems with management and request is ignored. 06/01/26 Things just keep getting worse. I have repeatedly asked what toys are coming in my next box. I realize the composition. I want to know what the toy looks like because it appears that I'm going to be getting five of the same toy in the upcoming shipment. I'm not paying for that. The frustration I have dealt with in the last month justifies my quitting. I've never had this kind of problem with BarkBox.

DO NOT BUY!!! I truly wish i could give negative stars. Deceptive Practices and Terrible Product Quality!!! I am incredibly frustrated with my experience with Bullymake and feel compelled to warn other pet parents. I have ordered from this company in the past and mistakenly trusted them enough to sign up for a 12-month auto-shipment plan. That was a massive mistake.Due to unexpected moving and address issues, I contacted customer service to cancel my subscription. Instead of being helpful, they slapped me with a ridiculous "cancellation fee." Holding customers hostage with hidden fees when life circumstances change is a terrible, predatory business practice.To make matters worse, the box is simply not worth the hassle. They market these toys for "power chewers," but they are total garbage. My dog destroyed them almost immediately, posing a serious safety hazard. On top of that, the treats are a joke—my dog refuses to even touch them.Save your money, avoid the subscription trap, and buy your dog toys from a company that actually cares about its customers. Im absolutely disgusted.