David P.
I finally received the $500 60th…
I finally received the $500 60th anniversary Bullworker. Had issues with unit received. Customer service contacted me, listened to my concerns, and resolved the issue.
Response from BullworkerDec 21, 2023
Hello David, Thank you for your review, though it is not the rating we strive for we always take feedback as a chance to get better. We have tried to replicate your issue and could not. The spring is a little shorter by design to hit our desired 40 lbs of resistance and still provide enough preload to keep things taught. We have responded to your emails in less than 48 hours and are happy to make things right as slack should not happen. We stand behind our quality and service and look forward to your reply as we have not heard from you since our reply.



