BulkSupplements.comReviews of bulksupplements.com

Super quick delivery from the USA to the UK, the products quality seems superior to majority of current Amazon brands flooding the market. I will order again!

Frankly, I'm very impressed! I ordered Allulose and it got to PA within 2 DAYS using UPS Ground!!! I'm astounded! I'm using it now and absolutely pleased. It tastes JUST like sugar. This is a gamechanger. I hope to use this product for the rest of my life and it keeps my pre-diabetes under control by not eating any regular sugar!

Quick shipment is great.

selection, price, and delivery

I've been a customer of Bulk Supplements for years, and have never tried to return a product until now. I found out the hard way that their EAA tastes like a mix between burned feathers and vomit. I tried masking the taste with different things, and I couldn't do it. I think there's either something wrong with their formulation, or they got a bad batch. I reached out to customer service to request a refund, because they noted the item is returnable on the website, and online. I heard back from Ashlyn in customer service, who didn't address my concerns, but curtly informed me via email: "Bulksupplements.com is not responsible for return postage; any shipping charges or applied discount codes will NOT be refunded. Shipping Insurance is not refundable. We do not taste-test our products, so we cannot guarantee or state how they will taste." She then went on to talk about how the products are tested for purities...which I appreciate when buying, but don't when I'm trying to make a return of something I'm not happy with. Here's their return policy for opened products: We do accept returns within our 30-day Return Policy. Please process your return on the following link: returns.bulksupplements dot com 1. Pack all the returned items, along with a print-off of your return RMA number and a note specifying your reason for return, securely in a box. You can use the box the items arrived in or another box if you prefer. 2. Go to the local post office or another courier to ship the package. The return address for the package: BulkSupplements.com 640 W Lake Mead Pkwy Henderson, NV 89015 3. You will receive an email as soon as we receive your items, and when a refund is issued. Return unopened items within 30 days from the invoice date for a full refund of the original purchase price (with no cosmetic damage to the bags/labels). Return open items within 30 days from the invoice date for a partial refund equivalent to the price of the smallest unit available for that product. If the smallest unit is purchased, there will be no refund. * Ex: If you purchase a 1 kg bag of Creatine Powder and wish to return it after opening, you will receive a refund equivalent to the price of our smallest unit of that product. *Ex: If you purchase the smallest size, which is 100g(for the majority of our products), and it is returned opened, there will be no refund. Bulksupplements.com is not responsible for return postage; any shipping charges or applied discount codes will NOT be refunded. Shipping Insurance is not refundable. Let us know if you need additional information. Thank you for choosing Bulksupplements.com. Thank You, Ashlyn. Customer Service Representative ______________________________________________________________________________________ SO, doing the math here, I would have had to pay around $10 to ship a kilo bag from the east coast to NV. And for a 1K bag that I paid $35.07 for, I would only possibly receive $19.97 back from...that's about $10 back for something I paid almost $40 for. That's not a return policy, that's a scam. Long time customer, and appreciate the purity stuff, but I'm out.

I bought L-Serine at request of my MD. I noticed that the L-Serine turned brown after a few days. I didn't think about calling them for a few weeks as I was trying to figure this out as to why. But, when I did call them...it was past the 30 days. The customer service woman couldn't have cared less and was extremely rude. She had no concern that one of their products had turned brown. This indicates manufacturing problems with this specific product but I wonder about their other products now. I threw it out. I am now buying all my other packages from another company and their L-Serine does not turn brown.

Si pudiera colocar un 1 lo haría son unos estafadores, compras y no dicen que llegara en una fecha tardía y menos que por recibir el producto, debes llenar una serie de papeles que nunca mandan, si no que finalmente Aduanas terminan mandando y diciendo que debes pagar un extra al seremi, no contestan correos y al final termina siendo una película de terror, sientes que perdiste dinero, tiempo ya que te mandan un video tutorial para llenar estos papeles y pagar el extra que nunca te contaron, hasta cuando ya esta retenido

I have reoccurring subscription, I attempted to update my adress to a new one, their website will verify its updated. Despite this it will randomly send my order to my old adress. I spoke with "Viridiana" customer service rep, who refused to give me a refund, after their mistake cost me money. Ive attempted to contact them again, but apparently I'm being ignored now. Use caution with their subscriptions, if they make a mistake all you'll get is snarky remarks and then be ignored.