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BuildYourStore (buildyourstore.ai) has 187 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
buildyourstore.ai
Website
buildyourstore.ai
Category
IT & Communication
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 87% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
The register page doesn't work on desktop or mobile
Response from BuildYourStoreJan 14, 2026
Hi there,
We’re sorry to see this feedback. We previously shared a follow-up form to help resolve this, but since it wasn't completed, we’ve been unable to locate your account using your Trustpilot nickname.
We genuinely want to make things right—could you please complete the form https://autods.typeform.com/to/YhTi8GpE so we can look into your specific case?
Best,
The Build Your Store Team
CL
Cathal Lau O.
I made a mistake with payment
I made a mistake, and it was sorted out very kindly and generously. I do recommend if you have a problem that they will be able to help fix that problem with you.
Response from BuildYourStoreJan 14, 2026
Hi there!
Thank you for your kind words! We really appreciate you taking the time to share your experience. We’re glad we could help and are always here if you need anything.
The Build Your Store Team
JF
Jephte F.
je suis satisfait de mon experience…
je suis satisfait de mon experience avec Auto DS
je le recommande
Response from BuildYourStoreJan 8, 2026
Hi there!
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying your experience with us. Your success is what motivates us every day. We look forward to continuing to support your journey!
The Build Your Store Team
JS
Jp S.
This company offers a "pro version" for…
This company offers a "pro version" for 97$ , i paid for the pro version and got NOTHING the pro version offers. The pro version has promises of more templates , ads , products ect... After you have paid you continue with the free version. The site is useless as there is no support button , no way to see your plan , nothing just login and continue with your free version that you paid 97$ for.
Response from BuildYourStoreJan 8, 2026
Hi there,
We're really sorry to hear about your experience. Please fill out this form https://bit.ly/3Sjqm0O so we can investigate and resolve the issue as quickly as possible.
Thank you for your feedback.
Best,
The Build Your Store Team
D
אופיר ב.
Wow! Best product in the market
Wow! best exprience I've ever had. easy and free! highly recommended
Response from BuildYourStoreJan 8, 2026
Hi there!
Thanks for the fantastic review! It’s wonderful to hear that you’ve had a positive experience with BuildYourStore. We put a lot of work into it, and it’s rewarding to know it’s paying off for you.
Best of luck with your store, and remember, we’re always here to help!
The Build Your Store Team
LP
Lior P.
Best ai store builder out there
Best ai store builder out there. Created a store within less then 4 minutes
Response from BuildYourStoreJan 5, 2026
Hi there!
We really appreciate you taking the time to share your feedback with us! It’s great to know that BuildYourStore has met your expectations. We’re here for you anytime and can’t wait to see what you accomplish next!
The Build Your Store Team
SS
Sam S.
Great help from the support aswell as…
Great help from the support aswell as quick responses
Response from BuildYourStoreJan 5, 2026
Hi there!
Thank you so much for your kind words!
We’re really glad to hear you had a great experience with our support team.
If you ever need anything else, we’re always here to help.
The Build Your Store Team
EJ
Evan J.
Excellent Customer Service & Product
I am new to the dropshipping scene, and as an ambitious amateur, I opted for the $97 pro option right off the bat.
I was impressed by how well the store I received was built. It truly looked professional and worth the money
Unfortunately, I quickly realized that Shopify was the wrong platform for me, as a beginner.
This was not BuildYourStore's fault, this was my own.
I went and closed my Shopify store, cancelled my Shopify plan, and sent an email to customer support to see if BuildYourStore would issue a refund.
I was informed by Renato that BuildYourStore has a strict no-refund policy, but they were gracious enough to make a one-time exception- knowing my situation.
After a few short steps, my refund was issued.
Renato was excellent in communication, and BuildYourStore was generous enough to accommodate my refund request, albeit my shortcomings of missing the no-refund message.
What they advertise is what you get, and what you get is true quality. I highly recommend using their services, and if I return to Shopify in the future, I will be using them to build my store/s.
Response from BuildYourStoreJan 5, 2026
Hi there!
Thank you for your detailed and honest feedback! We're delighted the store we built met professional standards and exceeded your expectations on quality.
We truly appreciate your understanding about the no-refund policy and are glad our team could assist with a one-time exception to make things right for you.
Your recommendation is invaluable—best wishes on your journey, and we look forward to welcoming you back anytime!
The Build Your Store Team
