Dan
Terrible experience to begin with but the support to resolve my issue was really good.
Transperancy of what you get when you sign up isn't very clear and I ended up paying for the paid version with the expectation of 10 ready to go products but was only given 1. However, their support is good and when I spoke to them about my experience, they were very willing to refund me.
Response from BuildYourStoreJan 19, 2026
Hi Dan, Thank you for your honest review. We are very sorry that our sign-up process was confusing and didn't meet your expectations. We are working hard to make our offers clearer for everyone. We are glad our support team was able to help and get your refund sorted quickly. We appreciate the feedback and wish you the best! Best, The Build Your Store Team