buffalovely.comReviews of buffalovely.com

Placed my order on July 26th, 2024 for 2 mugs. Reached out a couple times to ask for a status update and they won’t respond to emails- and that is the only way to contact them. Because I purchased them through a link on Instagram, I received an email this morning that Instagram cancelled my order and is initiating a refund because Buffalovely did not fulfill my order in a reasonable timeframe. Apparently Instagram monitors purchases and automatically takes action to help protect you against fraud, or enough complaints came in about this company that they auto refunded everyone who purchased through Instagram? No idea. Sad because I wanted those mugs!

I ordered a wine stopper 4 weeks ago. I have reached out several times to cancel my order and get a full refund, as I see this item doesn't look like it is going to be shipped. I have messaged both gmail.com addresses they have and have gotten ZERO responses. Of course my card was charged immediately after placing the order yet it has been four weeks and I have not received my item or an email saying it is going to be late. Delivery date through Instagram keeps changing and no one is responding.

Ordered item 2 weeks ago. No response from company when I’ve checked on the status. Recv’d purchase confirmation immediately and money was taken from my card for the purchase. Now I’m receiving junk email from them but nothing about my order. Very frustrating. Do not recommend this company at all.

I am only giving one star because there is no way to give zero. As an Esty shop I thought it would be safe. The shop only responded when I asked a question before the purchase. The 54.00 baby photo mat came with a wood marker in the ad. After the package never moved on the tracking ( label created waiting for package) I started messaging her. Finally it said it shipped. When it got there two weeks late it only had the marker no photo mat. I messaged her again for a second tracking number no response. Stay away from this shop.

Boy, I wish I had read the reviews before I ordered. Was charged for 2 trivets on May 3. Received zero communication from this company. Tried to reach them by insta and FB. Got auto reply to email them at gmail. Sent 2 emails and totally ghosted. How are they allowed to stay in business? They obviously have a good social media service pumping out content every few hours. Shop Etsy and do not order from here. I disputed the charges with my bank and will hopefully get my money back.

Never received the full order (#59232). No response after multiple attempts to contact the company over social media and email. Months later still no response. Products I DID receive I would rate 6 out of 10 for quality. I ordered in September of 2023 for Christmas. Is it outright theft if they ghost you? I mean NO response to any and all tries. They have my money and I have no product. 6 months later!

So I recently placed a small order (3 items) with Buffalo Lovely & after waiting for almost two weeks I was excited to receive my package in the mail…or so I thought! In the package was only one of the three items I had ordered. I checked the tracking number & it read “Partially Delivered” so I gave it another week before trying to contact Customer Support but received no response. One of the missing items was supposed to be a gift so I even ordered it again since it was on sale & tried contacting Customer Support two more times…it has now been over a month & I still haven’t received any response from the company nor have I received my missing items or the second order I made! I understand that things happen & that’s okay but what is not okay is ignoring your paying customers! I don’t normally leave reviews but I’m making an exception for this because I want to warn others that may be considering making a purchase with buffalolovely.com just save your money & spend it elsewhere because this company obviously doesn’t value their customers, they’ll take your money & then they’re done with you whether you receive what you paid for or not!!!

Didnt get items i ordered, wouldnt refund my money, I contacted the new york attorney general at 716-853-8404 to help resolve this