buffalovely.comReviews of buffalovely.com

I too was having no luck at getting ahold of someone for a while and was worried that many of these reviews were going to be my outcome as well. I found a phone number and with little to no hopes of getting anyone to answer I was greated with the kindest voice and patience! It was late night (so rude of me), again I had no real hope of the number working after all I had been reading. The lack of previous response was addressed logically (logical for internet shopping and the world of bots) I gave my order number, the issue was resolved and the status of the order was corrected near immediately! I'm super stoked that I got to talk to an awesome individual and will be getting my products soon!

This is more of a 4.5 star review but I rounded up because of their customer service. I ordered two items at separate times. 1 item was easy peasy, shipped on time, and I was able to track its shipment. The item is very cute/funny, good quality, and was packaged safely. The 2nd item hit a snag, days went by after placing the order and I received no shipping updates or tracking info. I worried I wouldn’t receive it in time for an event so I contacted customer service. I didn’t initially hear back from their customer service email (the one posted on their website), but thankfully I follow them on Instagram and I saw one of the employees in the comment section provide a different email. Once I reached out to that email, they were awesome. They immediately resubmitted the order and got me a tracking number. They were responsive and transparent and truly wanted to make things right. I would take off half a star for the processing issues, but like I said I rounded up because of their customer service.

Not sure what the reviews are about, my experience was seemless, they must have updated they’re response system because I had a little hiccup and was responded to quickly and professionally, definitely will buy again!

Got some great gifts for the holidays from them. Was able to contact them at BuffalovelyHelp at gmail dot com for anyone else having issues.

Buffalovely has great gifts that are always a hit! Love their stuff. My things arrived on time and well packed. ☺️

Buffalovely has great gift ideas for my co workers so I ordered a few things for them. After one soap dispenser showed up cracked, they sent me another right away. I contacted them at buffalovelyhelp at gmail dot com and they responded quickly, and were able to get everything resolved. If anyone else is having an issue I’d recommend reaching out to them there!