BUDKWelcome to BUDK, your premier online source for an unbelievably limitless selection of products, giving you the ultimate shopping experience! Our product line consists of thousands and thousands of swords, knives, medieval weaponry, fantasy collectibles, air guns, blow guns, stun guns, and much, much, more! Here, at BUDK.com, we always strive to provide our customers with a hassle-free and enjoyable shopping experience and every product is backed by our iron-clad 100% satisfaction guarantee!
BUDK (budk.com) has 494 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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customer
Well, I’ve always received the items I ordered promptly . Items I have gifted have arrived at my friend’s home without problem. Thanks BUDK.
Response from BUDKApr 7, 2022
Hello! Seeing your 5-star review made our day here at BUDK! We are happy to provide a stellar shopping experience for all our customers and appreciate you taking the time to leave us a 5 star review. Thank you so much and please come and see us again soon.
Farouk J.
Return policy is crap you have to pay to return the items back out of your pocket and it can cost to ship back as much as 2/3 of the value of the item even at the cheapest rate through usps. better you keep the items you don't like or if they are damaged.
Response from BUDKApr 4, 2022
Hello Farouk! We are sorry to hear of any disappointment regarding your order with us. With our 100% satisfaction guaranteed, we want to make sure our customers enjoy their shopping experience. We are eager to assist and make things right for you given the opportunity. Our Customer Support team has made attempts to reach you but have been unsuccessful. At your earliest convenience, please reach us at [email protected] and it will be our pleasure to help find a steadfast resolution for you. Thank you for bringing this to our attention and we hope to speak with you soon.
Valeriano M.
Items received were in good shape.
Response from BUDKMar 31, 2022
Hello Valeriano! We are so elated to know that you have enjoyed your recent BUDK shopping experience. Thank you for giving us a try and we truly appreciate you taking the time to leave a review for the community. If we can assist you in the future, please let us know and we hope to see you again soon!
anthony P.
i just received my order. My statue was broken, and the pieces weren't even in the bag with the statue. this i the second order i was unhappy with. My last order was an auto knife that was also broken. THATS IT i will not order from you people again.
Response from BUDKMar 30, 2022
Hi Anthony! We’re so sorry to hear that your experience did not meet our standards. We value our customers' feedback and work hard to ensure that steadfast resolutions take place as it is never our intent to cause any dissatisfaction. With the information provided, we are unable to locate your order but do encourage you to reach out to our Customer Support team at [email protected] where we would be more than happy to assist you with a refund or a replacement. If there is anything else we can assist you with in the meantime, please let us know and we look forward to speaking with you soon.
I Am L.
I love this website.
Response from BUDKMar 28, 2022
Hello! We truly appreciate you taking the time to leave us a review! We are glad to know that we are hitting the mark and hope you found some gems to add to your own BUDK collection. If there is anything we can assist you with in the future, please let us know!
Mark C.
As a longtime customer, BudK has provided a great online retail experience. With their low prices on quality items and streamlined online ordering experience, they have made it a pleasure doing business with them. I'll be ordering again soon.
Response from BUDKMar 22, 2022
Hi Mark! Thank you for sharing your comments with us and the BUDK community. We strive to provide a stellar shopping experience for our customers and it is great to know that we are hitting the mark. Please come and see us again anytime.
Stratenator
I have made several purchases from the BUDK catalog over the past few years and have never been disappointed. This particular purchase was no exception. My order arrived promptly, was packaged well, and all items were in excellent condition. I have never had a reason to contact customer service so I cannot comment on that. I will continue to make purchases from BUDK in the future.
Response from BUDKMar 22, 2022
Hello! Thank you so much for leaving us such a stellar review. We truly appreciate your feedback as this is how we continue to provide our customers with a great BUDK shopping experience. Our Customer Support team is always eager to be of any assistance so please do not hesitate to let us know if we can be of any help in the future.
Tonya V.
We've ordered from this company several times. We're always happy with the products and can find things you can't get anywhere else. Also the shipping is always super fast!
Response from BUDKMar 22, 2022
Hi Tonya! Thank you for the great feedback! We are happy to know that you have enjoyed your shopping experience with us. If there is anything we can assist you with in the future, please let us know and it would be our pleasure to help!
