Patricia S.
The knife came in a box with the end…
The knife came in a box with the end opened and taped back down. No paperwork was in the box, and it actually smelled terrible. I got the knife out of the box which smelled like gasoline. The knife will not close after it was opened up so therefore cannot be sent back with a big pocketknife like that through the mail or anywhere else. Very disappointed in your product. I don't know how anyone would send out a product that is in such poor condition.
Response from BUDKNov 8, 2023
Hello Patricia, I do see notes on the account someone from our customer service department has emailed you and we will be refunding you for the amount of the product.



