BTS MANIA SHOPReviews of btsmaniashop.com

I am very happy with my purchase from BTS Mania Shop! I had previously tried to order BTS merch from another company, and I had an extremely frustrating experience, as their customer service was NON-EXISTENT. I ended up cancelling that order all together. I then ordered through BTS MANIA and I was extremely happy with this experience! They promptly answered any questions I had and were extremely helpful. My items took about a month to receive, however, I am ecstatic with the merch quality and so happy to have my first BTS order!! Will definitely buy again!

I had over $90 worth of prints made including shipping. My wife uses these for cards. The jpeg files I uploaded were from pictures taken by my wife and the overwhelming majority were files we have had printed at least 3 or 4 times before. The snapfish prints were terrible. The color was all washed out. I scanned the images of both our prior prints and the snapfish prints to compare and uploaded to Snapfish during a customer support chat session. The difference was so obvious. It was a waste of time. The technician, Dinesh, would not bother to read what I was telling him. He kept telling me the print will not match the onscreen image. I tried repeatedly to tell him I was comparing prints to prints - not a print to an onscreen digital image. He finally just closed the chat on me and despite me giving my phone number and asking someone to call, he said he would elevate the complaint and they would email me. Snapfish does not give any method of contact for customer service other than a chat. A couple of days later I received a simple email telling me the same thing Dinesh said - the print will not match the onscreen image. I emailed back and told them again that I was comparing previous prints of the same jpeg file printed by Snapfish - not comparing the onscreen digital image. I again asked for a phone call for clarity sake and resolution, but they do not care. Their customer service is as bad as their prints. DO NOT waste your money. No matter how cheap their prints are, it is still a waste when their quality is so very poor.

Awesome service

Very satisfied! The quality of the product is excellent. the delivery time was perfect,i didn't expect to receive the package so fast. I am very happy.

The items are great! The only thing that I struggled with was the shipping. It took more than a month for my package to ship.

Came exactly a month later. Good quality. Came with a free face mask

Everything is great!

The plushy was just as it looks in the photos, arrived on time. My daughter is a huge BTS fan and she absolutely loved it! Will definitely buy again