BSN SPORTSReviews of bsnsports.com

I would give this company five stars. When you email them for general customer questions and or information, they have an incredibly polite and fast response time. They also worked well with me on an issue I had on an order, it was simply size related it ,wasn’t anything bad or defective about the clothing .Their product and delivery were just fine. I really just appreciated their fast and professional response time, in a busy world and market that is very appreciated!

I order adult small hoodie for my daughter. This is the size we always buy her. When the hoodie got here it looked like a youth med. The size on the hoodie said adult small but there is no way. We tried to exchange it but our request was denied. I will never recommend this company or buy from them again.

You only go to this store to buy gear representing your team. The 'return policy" is a fraud because it doesn't reveal that buying something with a team logo (not your name etc.) is considered customized and can't be returned. Who would buy a blank sweatshirt or tee from this site. Order form should prominently disclose that there are no returns.

Price is extremely marked up from the actual value. The jacket was too big when it arrived but was non exchangeable and non refundable due to being custom made.

Delayed Shipping & Poor Service Christmas gifts were not deliered in time and tracking details show that they were never received by the carrier (status was in "Label Created"). Customer service took longer to respond then the automated message indicated. When finally hearing back, I was told the item was "lost" and that I could get a refund or a replacement item. When asked if there was any way to rush the order that was expected a week and half prior, was told "No". It's a shame that a large corporation like this takes advantage of parents, family and friends that want to support their kids.

Expensive team gear and delivery was lost. No help from customer service just regurgitated what USPS tracking indicates which was “in transit moving thru USPS network.” Ordered 12/10, supposed to deliver 12/18 for teams first home game, but my daughter was only the only member of team who didn’t have gear for team photo.

Not worth rating. Ordered for a school basketball girl and others got their order but this company claims they cancelled our order as they did not have the material BUT NEVER notified us. Now you have 1 kid with no shirt while all the others have one. This company is a joke. They will not help us in any way. DO NOT PURCHASE ANYTHING FROM THEM. We are advising the school of the issue & will make sure they NEVER advise anyone to order through this place. Customer service is no help. Just order cancelled and nothing more. Ask for manager and I get someone & then I ask for someone higher, guess what they will have to call me back. (Not gonna hold my breath on that)They are shady and have bad reputation.

Ordered items back in October. They were Christmas presents. Its 12/16 and I still haven't received anything. Sent numerous emails, no reply