BSN SPORTSReviews of bsnsports.com

I spent 2 hours this morning trying to place a \$275 order on the website but was unable to complete it. I then called customer service and spent another 1.5 hours placing the order with a representative. At the end of the call, I was told that my order couldn't be processed because I had attempted to place it too many times that day. After hours of effort, I still wasn’t able to complete my order and now have to start the process all over again. Thoroughly unimpressed.

I ordered three or 4 things costing me $41.00 not the exact price. But never have received any of them. Tennis shoes, dish washing capsules etc. where is my products. You were quick to charge. But nothing has come.

I ordered two expensive shirts for my daughters. When they arrived, the logos were in an inappropriate location. After a couple of emails, they agreed to refund me for the shirts, which I am sure cost them a bit bc they are a fancier brand. I appreciate them standing behind their products and logo placement, I will definitely order again.

So disappointed in the customer service of this company. Lazy.

I echo what so many other have said…website is absolute trash.. sent email since chat is not monitored 1/2 the time was told to do xyz but that didn’t work so called the number I was given…received a message that I was calling after hours even though I wasn’t I guess they just come and go as they please… I’ve never had to work so hard to give a company my money before… At this point they are not going to be getting it…after reading these reviews , they might of save me the hassle of actually ordering something and then having to deal with shit product!

Ordered softball game balls for cheaper than other sites. Super fast shipping and exactly what I ordered. Would highly recommend

Avoid this store!!!! if you order from their “selected” items it’s all considered “custom” & you can’t return or exchange. You are stuck with the item. Their return & exchange policy mentions customer but to me custom is you are adding to the item already displayed! for example if you want to add a name, number etc to what they are already displaying in their site. Very misleading!!

I ordered team gear for my son as part of his uniform. I ordered youth sizes and they sent Adult XL sizes. They refused to fix the issue as all items are "custom" and "non refundable" according to customer service... even though it was their mistake! It also took over 5 weeks for my order to arrive and I can't even have the issue fixed. They won't even let me reorder for my son if I paid for it because the "shop was closed"... except they have all the files?! I'm so frustrated! The quality of the items are also terrible. The printing is off-center and slightly diagonal one on shirt, then the other shirt is completely see-through! My husband can't even wear them to support the team because it's almost like wearing a mesh shirt they are so thin and see-through. The customer service person said the quality issue is also nonrefundable.