BSN SPORTSReviews of bsnsports.com

Absolutely the worst company I have ever ordered from! They false advertise that when you order the product ships within 2 days. It has been 12 days and I still don't have my order. No one called to let me know. I call the company and all I get is unfortunately there is nothing we can do and it's going to be another 4 days before you get your order. Worst customer service EVER!

I had an amazing experience with BSN Sports. I accidentally made a mistake on my order and called customer service for help. The staff was extremely friendly, understanding, and helped fix the issue right away with no hassle at all. They even rushed my corrected order out ASAP. It’s rare to find customer service this good anymore. They made the whole process stress-free and honestly made me feel valued as a customer. Because of the way they handled everything, they definitely earned a customer for life. Highly recommend BSN Sports for anyone looking for great products and even better customer service!

Received my white shirt today and it was stained out of the bag! What a joke. They had to have seen it.

I’m disappointed with my experience with this company. My order took a long time to arrive, and the original package was delivered to the wrong address, which caused additional delays. When I finally received the item, the quality did not match the price. The material feels cheap and not durable, especially compared to what was advertised. Overall, I feel the product is overpriced for the quality received, and the service experience was frustrating.

I think this company lacks kind, constructive, collaborative customer service. It conveys that youth sports is not a money-grab industry. I am very disappointed customer.

If you're in charge of your team's "team shop" save you and your families a ton of headaches and DO NOT set it up with these folks. Pictures and item descriptions DO NOT match many of the item numbers, and when they ship what matches that item number and it's not what your were expecting, it is your fault and your problem. No refunds. No attempts to rectify.

Terrible service. takes forever to receive products. i placed the order more than 2 months ago. absolutely ridiculous. our school should not work with this horrible store, which is also overpriced. don't buy from bsn sports!!!!

I ordered a spirit wear shirt for my child's school and received it with the wrong font, not the school's official typeface, just a generic substitute that looks nothing like the rest of our school's branded materials. I contacted the company, was told it would be fixed, and waited for a replacement. The replacement arrived with the exact same wrong font. Twice. Same mistake, same lack of attention to detail, same wasted time. Getting the font wrong isn't a small thing. It's the difference between a shirt that looks like it came from your school and one that looks like a knockoff. I would not recommend this printer for anything where brand accuracy matters. If your school or organization has specific brand guidelines, save yourself the frustration and go somewhere that pays attention to the details.