BSI Financial ServicesReviews of bsifinancial.com

BSI has serviced about 10 loans for me - mostly originating with Visio lending. I thought the ‘disservicer’ title was kind of clever as they’re supposed to service loans. Lol. They owe me over $5000 in excess funds from a loan that was paid off about a month ago. Every time I call they say “the check is in the mail.” Why is it a big deal? Good question. If my $5K is part of $50M that they hold for an additional month, they get bucko (big bucks) in interest just for holding up payments. That’s wrong on many levels, and just penny wise thinking. I’ll get my money, but they’ll still be crooks.

This is a horrible loan servicing company. Nasty customer service reps. Old technology. Statements only updated once a month. Website from 1980. I'm refinancing just so I won't have to deal with this company anymore. They have used all kinds of stall tactics to prevent me from refinancing. I've asked for loan documents to give to the new loan company and they say they've sent them when they haven't. BSI Financial will try to say you don't have insurance to get you to use their insurance which is much higher. ASK your mortgage company who services their loan and if it is BSI Financial go elsewhere. This is the worst loan servicing company I've ever dealt with. Just awful