Judith
POOR SERVICE, VERY UNHAPPY
The unit began beeping and I had no idea what that meant. Once I figured out it was the chair I contacted the installer. This unit is supposed to be under warranty. Installer changed the batteries - that ended up not being the problem, then he changed the charger, that ended up not being the problem. He made adjustments to the unit. It has now been a month that the unit has not been useable and I was told he would be here last week with new contact points - he did not show up last week or this week. If I could not make it up the steps on my own I would have been living in the lower level of my house for the past month. VERY POOR SERVICE and I am a very disappointed customer.
Response from Bruno Independent Living AidsDec 2, 2017
Judith - We're sorry you have not had a positive experience. Bruno would like to help resolve your issue to ensure your lift is working safely and properly as quickly as possible. Please email [email protected] and we will work with your local dealer to resolve this problem. Thank you.

