Bruno Independent Living AidsReviews of bruno.com

1/18/24- our local dealer called me advising me that Bruno reached out to them and all of their techs, (Bruno techs and Aid4Mobility techs) coordinated, researched and are implementing a resolution and Aid4Mobility is matching Bruno’s kindness as noted below. Tina at A4M was quite clear that the customer is their main priority. We have maintained this lift per mfg specs and that was so important here. And all I can say is, we are blown away. We are beyond appreciative. I am updating this review to make the necessary changes, as they have been amazing and I honestly never expected any of this. 1/15/24- update. Bruno has made it very clear, they do care. Anne has kept me updated thru all their communications. Bruno techs have worked with the techs from our dealer. They identified the issues and they are taking care of this. As I write this, I’m still blown away. Bruno acted so fast here and when I’m wrong I admit it, I was wrong. When I wrote the review, I didn’t think anyone would really care. Boy oh boy, did Bruno prove me wrong. They stand by their product and they stand by and care about their customers. My apologies for stating differently below. I cannot tell you how much I appreciate what you’ve done here. This was so unexpected. I’m just completely blown away. I’ll await word from our local dealer. Bruno and Anne, with all of my heart, thank you!! I’m going to come back to this review in a few days and make some changes to ensure Bruno gets the full credit they deserve. They literally jumped all over this issue, at warp speed. My mom has not stopped talking about you since I shared the news with her! Again, we are just blown away and so appreciative. Thank you! 1/12/24- I’m utterly blown away at Bruno’s involvement in this issue. I never even expected them to reply to my review let alone get involved in the issue. Anne at Bruno emailed me requesting some info. Bruno then contacted the dealer and Bruno’s techs are currently working with the local dealers techs on a solution to this problem. Anne at Bruno has kept me informed every step of the way. It’s quite impressive! I’ll update this review as this unfolds. 1/5/24- I completed the contact info page, per Bruno’s request and supplied my info. I will update this review if I hear back from them. 1/4/24- Purchased and installed a BRUNO CRE-2110. Installed on 2/8/1. It began having problems, stopping during use. After a few visits to troubleshoot the issue. The company that we purchased it from and that handles our routine maintenance, determined the motherboard needed to be replaced.

My Bruno lifts were delivered and installed by the date below. The installation was completed without problem and in a speedy time. I am completely satisfied with the ease of order and installation of the lifts. I am very well satisfied thus far. Thank you!

The convince and safety I now have is appreciated.

The person arrived and was able to install and show me how to use with no problems.

I have used the Stairlift daily in November and December 2023. It has worked well and provided a safe reliable means of going between the first and second floors in my house. We had been considering living only on first floor but this allows us to utilize both floors. It is also useful in moving bulky laundry items and heavy suitcases up and down the stairs.

The installation by the technician and the Starlift operation

The ride is smooth and, it's easy to operate the chair.

System so far is reliable and safe.