Bruno Independent Living AidsReviews of bruno.com

Didn't like that there's no installation warranty. Had it for barely 30 days and it stopped working to a month to get it fixed.

I did a lot of research on Bruno Stairlift for a good quantity. Good service and very dependable product.

Quick response and installation.

I am really not pleased. I bought a Bruno Elite approximately 4 years ago. I have had service out a number of times to deal with issues. Some of the rollers had to be replaced within a couple of months of installation. The rollers were replaced again after a couple of years of use. Then some replaced again last year. The Rail showed signs of scratching from the broken rollers after the rollers broke the first time. The scratching has turned into very noticeable gouges. During a service call last fall the Technician said the rail should be replaced. The office vetoed that I had to replace the rocker up down switch within a year and a half of installation. It was not under warranty. The batteries were changed last fall. They had to be changed again in June, then again last week. Now the charger is being tested as I write this. The cost of a new OEM charger is $575 cdn plus a $125 service call. That is about 20% to 25% of the cost of a new stair lift installed. The copper strips have to be cleaned frequently to ensure that the chairlift will work. The front of the rail also has to be cleaned almost daily. Grease from the gears seems to find its way onto the rail. I am now considering junking the Bruno and replacing it with another stairlift.

Love the stairlift. Installation was completed in a short amount of time. Thanks to your product

Our Bruno representative/installer, Logan Winter, was very knowledgeable & explained the equipment and the installation process. He also answered our questions and made sure we understood the features and that we were able to use them. Logan did an excellent job of installing the equipment. We love the stair lift and appreciate Logan's kind attention to ensure we were totally comfortable and able to use the stairlift with ease.

The lift is well made, and it works very well, I have not had a single problem with it . The company that installed it, were very Polite and professional. This is the third unit that I had purchased that is why I brought this one , because I know it is a good machine and it is made in the USA .

Chair Works great and provides a safe and very easy ride to get up and down our front steps.