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Broadway.com Reviews | Read Customer Reviews of broadway.com

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Events & Entertainment
Events & Venues
Broadway.com

Broadway.comReviews of broadway.com

4.6403 reviews
Events & Venues
729 7th Avenue, New York, New York

Directions Website

Broadway.com4.6

Reviews403 About Contact

Overall score

4.6 out of 5

Excellent

Average of 403 reviews

Distribution

5★82%
4★8%
3★1%
2★0%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

broadway.com
[email protected]
729 7th AvenueNew York, NY 10019

About Broadway.com

Broadway.com is the official destination for Broadway and Off-Broadway tickets. Explore shows, customer reviews, and our award-winning coverage to bring the full Broadway experience to your fingertips. With competitive pricing on every Broadway show and discounts available on select productions, we make it easier than ever to see the shows you love. From your first search to the final curtain, everything you need lives here.

Broadway.com (broadway.com) has 403 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Website: broadway.com
Category: Events & Venues
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 11% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Broadway.com reviews

403 approved reviews, newest moderated first

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David C.
Aug 10, 2026
Wonderful
Simplicity and speed in the purchasing process
Report
Deborah
Aug 7, 2026
Easy to use.
Nothing to tell really. It was very easy to understand and buy tickets. I love it
Report
Karla M.
Aug 6, 2026
Easy with Expensive Fees
My daughter used the website to purchase the tickets for us and said she had no problems. I just wish the fees to buy online were not so extreme. Doing things online is saving trees and stamps from all the mailings, so it would seem that it should be cheaper to buy online.
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Jeff M.
Aug 6, 2026
Very easy process
Very easy process. Recommend sending electronic tickets instead of having to print them out. Thanks
Report
Molly P.
Jul 30, 2026
Excellent service
Excellent service
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dc
Jul 29, 2026
Ease of order start to finish
Ease of order start to finish
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Karin M.
Jul 27, 2026
The website is easy to navigate and I…
The website is easy to navigate and I got the tickets we wanted.
Report
Federico L.
Jul 27, 2026
Great and easy experience
Great experience! The website offers several options to explore before purchasing. I especially liked how easy it is to see the view from the seats you select, which makes choosing the best seats much easier and gives you confidence before completing the purchase.
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