BrightmedsBrightmeds is your dedicated wellness partner for weight management. Our mission is to transform healthcare accessibility through innovative Telehealth. We are driven by a belief that healthcare should be immediate, inclusive, and transparent.
Brightmeds (brightmeds.com) has 949 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
949 approved reviews, newest moderated first
Rose
I have received very prompt and professional service with Brightmeds. The packing of my medication was outstanding. I have been very happy so far.
Response from BrightmedsOct 7, 2026
Rose, this was lovely to read! 💜 We put real care into how your order reaches you, so it's nice to know that stood out. Wishing you a great rest of your journey.
Jennifer L.
Speaking from a customer support experience I give brightmeds 5 ⭐️. I was with a different company which at some point clearly moved over to AI assistants. I had hit a plateau and repeatedly asked to speak with a doctor about switching my meds. No one ever responded. I just got stock replies that didn’t address my questions. Once my subscription expired I left them and switched to brightmeds. I had some questions in the beginning and the email responses I received were from an actual person. That’s very much appreciated.
Response from BrightmedsOct 7, 2026
This one hit home 💜 Wanting a real person on the other end and actually getting one shouldn't be a lot to ask, and we're glad it's been your experience here. Thank you for sharing your story with us, Jennifer. We appreciate you 💜
Samantha R.
I’ve tried a few other companies before coming to Brightmeds and I must say, Brightmeds tops all of them! Everything is such an easy process, the doctors are very caring and I love how well everything is packaged when I get my prescription. I never have to wait more than 3 days after doing my monthly review to receive my meds, also I’m down 50 pounds!!! Thank you Brightmeds!!!!
Response from BrightmedsOct 7, 2026
50 pounds is incredible, congratulations! Hearing that this has felt easier than what you dealt with before makes us really proud. Thank you for the trust, Samantha, and for letting us be part of it. Keep up the good work! 💜
Olga
Great experience, easy communication, doctors available! I am recommending everyone if you want to get your life on track!
Response from BrightmedsOct 6, 2026
Olga, we love the energy in this one. It's a big deal when someone feels good enough about their care to tell the people around them, and we don't take that lightly. Thank you for the trust, and for spreading the word.
Melissa B.
I appreciate the Zofran. It does help with the GI side effects. So far so good!
Response from BrightmedsOct 6, 2026
This is good news! Feeling comfortable through the early stretch makes such a difference, and we're glad you're in a good place. We're here whenever anything comes up. Thank you for the feedback, Mellisa!
Colleen
I needed to temporarily pause my subscription. Customer service response time was awesome. I felt heard, and the follow-up since then has been much appreciated. I would say customer service in every aspect of this process has been excellent. Thank you
Response from BrightmedsOct 6, 2026
Well, life doesn't pause, so we're glad we could make that break simple for you. Being heard matters, and we're happy you felt that from our team. Thank you for the kind words, and welcome back whenever you're ready.
JOYCE W.
I am very pleased with the Brightmeds, I was 210 and now 179. My goal was 180 but like to see how my clothes fits and my husband say you are losing weight and your butt. He likes it and so do I. I had not problem taking the meds and no side effects.
Response from BrightmedsOct 6, 2026
This brought a smile to our faces. The number on the scale is one thing, but how you feel in your own clothes, and that compliment from your husband, that's the good stuff 🥰 So happy for you!
DONNA A.
I have only been a member with Brightmeds for a ittle over a month. So far so good. I did have an issue with some nausea so I reached out to the doctor via chat and he got back to me immediately. Hope the good service continues.
Response from BrightmedsOct 6, 2026
Thanks for giving us a shot. Donna! Reaching out and getting a real answer right away is exactly how it should work, and we're glad your doctor came through for you. Hoping the rest of your journey feels just as smooth.