BrightmedsBrightmeds is your dedicated wellness partner for weight management. Our mission is to transform healthcare accessibility through innovative Telehealth. We are driven by a belief that healthcare should be immediate, inclusive, and transparent.
Brightmeds (brightmeds.com) has 949 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
949 approved reviews, newest moderated first
Shawna L.
Customer service is fantastic! Very happy with my decision to choose Brightmeds. Would highly recommend!
Response from BrightmedsSep 19, 2026
Hi Shawna, Really glad to hear that! Picking a healthcare team is a big deal, so it's awesome knowing you feel good about going with Brightmeds. Thanks a lot for taking the time to leave a recommendation, we're glad to be working with you! - The Brightmeds Team
Sharon F.
I have lost 65 pounds with the support of the Brightmeds team. My patient coordinator, Nema, responds quickly to questions. They listen and go the extra mile to ensure the medication is delivered on time so there are no gaps in my treatment. Outstanding customer service with Brightmeds.
Response from BrightmedsSep 19, 2026
100 pounds in 16 months is an incredible achievement! congratulations! We're so happy for you! Staying dedicated and keeping up with your nutrition and exercise through a surgery hiatus shows serious commitment to your health. We are honored to be a part of your journey, and we’re right here cheering you on as you cross those final finish lines. Thank you so much for sharing your story with us! Thank you, Sharon - The Brightmeds Team
Cmg
Brightmeds have been instrumental in my weight loss journey. To date I have lost 100 pounds over 16 months. There was a few months that I had to go off of it because of a surgery. But I continued to eat right and exercise to a certain extent. I am continuing my journey as I would like drop a couple more pounds. I would have never been able to lose the weight without Brightmeds!
Response from BrightmedsSep 19, 2026
Hi there! 00 pounds in 16 months is an incredible achievement—congratulations! Staying dedicated and keeping up with your nutrition and exercise through a surgery hiatus shows serious commitment to your health. We are honored to be a part of your journey, and we’re right here cheering you on as you cross those final finish lines. Thank you so much for sharing your story with us! - The Brightmeds Team
Brenda F.
Great company ! Reliable and fast !
Response from BrightmedsSep 19, 2026
Appreciate it! We always try to keep things simple and quick on our end, so it's awesome to know that was your experience. Thanks a lot for leaving us a note! Thank you, Brenda!
Marie
The price was $299 a month. I had been on GLP1 for a year and a half but stopped seeing movement for the last 9 months. I kept asking questions, filled out the monthly form saying I wasn't losing, explained my diet, but never got a real response, just that my meds were being shipped. Then there was an issue with my card being expired. I updated it and waited. I reached out a week later asking what the hold up was and it took a few days to get a response. I decided to just cancel my subscription and the next day the payment was processed. I reached out again and I did get it refunded. I decided to try another company at half the price.
Response from BrightmedsSep 23, 2026
Thank you for taking the time to share your experience. After reviewing your account and your communication with our customer support team, we confirmed that we missed following up on your request to receive additional information from your doctor. We appreciate you bringing this to our attention, as it allows us to identify where we fell short and take steps to ensure this does not happen again in the future. After you contacted us regarding your refund, our team reviewed your account and investigated the concerns you raised. Following our review, we attempted to reach out to you directly to provide additional clarification, but unfortunately, we were unable to get in contact with you. We understand your decision to explore another option, and if you ever decide to return to Brightmeds, we would be happy to help. We appreciate you bringing your experience to our attention and wish you all the best moving forward.
Adam
Great experience with Brightmeds! They are fast, reliable, and always on time! I would recommend them to anyone looking for this type of service!
Response from BrightmedsSep 16, 2026
Adam, we're smiling reading this! Dependability matters, and it's rewarding to know our service has been consistent for you. Thank you for the trust and for sharing your experience with others! We don't take it lightly! - The Brightmeds Team
Valerie T.
Courteous and friendly response and no stress resolution...thanks
Response from BrightmedsSep 15, 2026
Hi Valerie, Keeping things simple and treating people right is always our priority, so we’re glad the team got everything sorted out smoothly for you. Appreciate you taking a second to leave a note. We're here whenever you need us next! - The Brightmeds Team
Francois L.
not honoring their promotional pricing. Get you to sign up on a first month rate, then increases the rate by $100 the next month after you paid for the second treatment. then want to add another $100 after the seconnd payment was allready processed.
Response from BrightmedsSep 16, 2026
Hi Francois, We appreciate you sharing your experience so we could take a look at your account. Our team reviewed your file and made sure your billing is resolved. We reached out directly with the exact pricing details available in your state so there is clear transparency around all refill options. If you have any remaining questions or need any further assistance, please feel free to contact us directly at [email protected]—we're always happy to help. - The Brightmeds Team