Brightmeds is your dedicated wellness partner for weight management. Our mission is to transform healthcare accessibility through innovative Telehealth. We are driven by a belief that healthcare should be immediate, inclusive, and transparent.
Brightmeds (brightmeds.com) has 949 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
brightmeds.com
Website
brightmeds.com
Category
Personal Care
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 84% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Brightmeds is a life saver! I could no longer afford my medication from another health provider- Brightmeds is quality at a price I can afford(thank you!!!) and they were simple to join and shipped my medication so quickly! A++++++
Response from BrightmedsSep 20, 2026
Thank you so much for your wonderful review! We’re thrilled that Brightmeds has provided you with an affordable option and that you found the enrollment and shipping process so easy. We truly appreciate your kind words and are happy to be part of your journey!
ON
Onewayup
Semorellin
Quality product. Product came packaged well. Product arrived on time. Affordable price. Very pleased with service.
Response from BrightmedsSep 20, 2026
Thank you for your review! We’re happy to hear your medication arrived on time and was packaged well. We truly appreciate you recognizing our service, quality, and affordability, and we’re glad to have you with Brightmeds!
MK
Mary Kay F.
Very impressed
Very impressed with the service and quick replies from both my Brightmeds doctor as well as customer service. I wish they offered more visuals and guidance with self measurement of GLP-1s when they come in a vial. But doctor is helpful when asked.
Response from BrightmedsSep 20, 2026
Thank you for your review! We’re so glad to hear that both your doctor and our customer service team have been responsive and helpful. We also appreciate your feedback regarding additional visuals and guidance, as we’re always looking for ways to improve the experience for our patients.
RE
Rebecca
Brightmeds for the win
His was the 3rd company I have tried for tirtepizide. The 1st 2 offered a monthly price, but then went up after the 1st month. Not with Brightmeds though! This was an extremely process. I have lost 28 pounds so far and I love the tirtepizide! I got severly nauseous on the semiglutide last year and with the tirtepizide, I have no nausea! The staff at Brightmeds is amazing! Listens to your concerns and the communication I receive is amazing. Thank you Brightmeds!
Response from BrightmedsSep 20, 2026
Thank you for sharing such a thoughtful review! We’re thrilled to hear about your positive experience with Brightmeds and that you’ve been happy with both your treatment and our pricing. It’s especially wonderful to hear that our team has been responsive to your concerns and that communication has been a positive part of your experience. We truly appreciate your trust and support!
JG
Janice G.
I am very happy with bright meds
I am very happy with bright meds. I was very impressed with the packet that came with my medication. All of the supplies were included. The prices are amazing and I’m losing weight. I’m very happy and I would highly recommend too friends and family.
Response from BrightmedsSep 20, 2026
Thank you so much for your review! We’re delighted to hear that you’re happy with your experience, from the supplies included with your medication to our pricing and service. It’s wonderful to hear you’re making progress, and we truly appreciate your recommendation!
TA
Tamara
Easy process and effective. Just a few bumps.
The order and approval process was simple. When i received approval I was also prescribed an anti nausea med which was included in the price. One surprise was that the doctor put in an order for blood work with a lab recommendation. I was told it needed to be done within the first month. I appreciate the concern but the cost if the blood work was another $200. However, the prescription was sent to the pharmacy and shipped even without the labs. I dont know yet if they will renew my prescription without the labs. I guess we'll find out as i didn't get them done. Received meds within a week of being approved. I did notice they only sent 10 syringes even though it was a 12 week supply. I've was able to get more myself so didnt contact them about that. I'll be curious to see if there is enough meds to last the 12 weeks with the monthly dosage increase. Ive taken 3 injections at the lowest dose and the first of 4 vials is nearly empty. Once I double then triple the dose, I dont see it being enough. Again, we'll see. As for results and side effects. Appetite is definitely down, I've lost 8lbs. Ive had only minor tummy discomfort. Over all pleased as long as the meds make the 3 months they are supposed to.
Response from BrightmedsSep 21, 2026
Thank you for taking the time to share such detailed feedback about your experience. We’re glad to hear that the approval and ordering process was smooth, your medication arrived promptly, and that you’ve already noticed a decrease in appetite and progress.
Regarding the lab work, while the first order can be sent without completing the requested labs, lab work is necessary to continue treatment and is why it was requested by the provider. We understand that the additional cost can be a consideration, and we encourage you to reach out to our support team if you have any questions about your treatment or subscription.
If you have any further questions about your medication, supply, syringes, subscription, or treatment plan, our support team is happy to assist through our available support channels. We appreciate your feedback and are glad to have you with Brightmeds!
BG
Barbara G.
Good so far but haven’t lost weight
Good so far but haven’t lost weight.
I have a question-I’ve been getting emails to approve shipment but I don’t think it’s Brightmeds?? Please advise!! I will be starting a higher dosage so I hope that jump starts me! I’ve noticed some changes though!! Tx you
Response from BrightmedsSep 20, 2026
Thank you for sharing your experience and for your 5-star review! Our support team has been in contact with you via email to address your questions regarding the shipment approval emails and provide clarification. We hope the dosage adjustment helps you continue making progress, and we’re here to support you along the way!
BE
Beverley
Brightmeds customer service is…
Brightmeds customer service is excellent! They were very responsive and answered my questions in depth. The meds arrived earlier than expected. I started using them 4 weeks ago, so I hope to see results soon!
Response from BrightmedsSep 20, 2026
Thank you for your review! We’re thrilled to hear that our customer service team was responsive and able to answer your questions thoroughly. We’re also glad your medication arrived ahead of schedule, and we appreciate you choosing Brightmeds!
