BrightmedsBrightmeds is your dedicated wellness partner for weight management. Our mission is to transform healthcare accessibility through innovative Telehealth. We are driven by a belief that healthcare should be immediate, inclusive, and transparent.
Brightmeds (brightmeds.com) has 949 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
949 approved reviews, newest moderated first
LOUIS
I have only been on the trizepitide for two weeks , so it is too early to say I am happy with the product. I am however very pleased with the Britemed process. Very professional and efficient. Louis Serrante
Kim
Fast shipping! Tirzepatide Does work for me. It takes your appetite away. I’ve been on it 3 weeks now. Looking forward to see how much weight I lose.
Jim B.
I signed up for Brightmeds 5 weeks ago. Sent the info and of course the money. A week later I received a package from 'their' pharmacy containing 10 syringes, pills for nausea, and alcohol wipes in a box to keep things chilled. Not ONE piece of instruction. I emailed the company and was told to take the syringe, pull the plunger up to 25mg. These products were kept in the fridge to keep chilled. Now inject the medicine, no problem. 3 weeks later, no weight loss so I pulled up the plunger to 50mg. The syringe slipped out of my hand and fell on the bathroom floor. I picked it up and decided to use another syringe and went to empty the syringe that had fallen, guess what !! There was no medication in it, just air. 4 weeks injecting air ! As you can never speak with a person at Brightmeds, I called the pharmacy and was told the cooling piece contained the medication. There was no label on cooling piece whatsoever. Certainly, the absolute worst customer service I've ever dealt with in my life. They don't deserve to be in business.
Response from BrightmedsMay 8, 2024
Hi Jim, the Brightmeds Quality Assurance team contacted you today and we appreciate you taking the time to share your feedback with our team. Instructions, communication with your doctor, and a direct phone number to talk to your care coordinator can be found in the patient portal: https://brightmeds.com/login We are currently in communication with you and fully committed to look into your situation and improving any reason that caused your experience to fall short of being excellent. We are grateful for the opportunity to serve you.
Chris
Ease of obtaining a prescription for weight loss
Barbara H.
A bit of a wait for medication, but delivered safely and directions were understandable. Just first week so can’t really see any weight loss. Will keep you updated.
Amanda I.
I'm leaving four stars because I only just started with Brightmeds. The online appointment was easy to follow and complete. The account set up was streamlined. I'm only on week two so new to the process. Look forward to the future journey!
Shannon B.
Getting Semiglutide through Brightmeds has been such an easy process. They are professional and responsive. I would highly recommend Brightmeds.
Jeanne B.
The process was easy to follow and took only a few minutes. The directions were very good.