Bridelily.comBridelily is a premier online retailer specializing in wedding dresses, bridesmaid dresses, prom gowns, mother-of-the-bride outfits, and evening wear. We're dedicated to making every woman feel beautiful and confident on her special day.Our Collections: Wedding dresses, bridesmaid dresses, prom dresses, evening gowns, mother-of-the-bride dresses, and special occasion attire.Global Shipping: We proudly serve customers in the US, UK, Canada, and worldwide, bringing elegant bridal fashion to brides everywhere.At Bridelily, we believe every woman deserves to feel stunning on her most important occasions. Let us be part of your special moments.
Bridelily.com (bridelily.com) has 128 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Clothing & Underwear · Reno, Nevada
Excellent
Clothing & Underwear · Henderson, Nevada
Excellent
Clothing & Underwear · Las Vegas, Nevada
Excellent
Clothing & Underwear · Carson City, Nevada
Excellent
128 approved reviews, newest moderated first
Meg
The dress I received was poor quality, but it was the customer service that was the hardest part to work with. Bridelily only responded to my emails at midnight and it made communication slow and frustrating. The English wasn’t very good either and I didn’t feel understood or like a customer they cared about. I left a bad review on their website and they deleted it! Really the worst company ever. Please don’t shop here!!!
penelopeandboo
I ordered products, that took forever to arrive. When they were finally delivered they were damaged. I had messaged the company over and over saying to cancel the order, and then I told them about the damage. I was assured a refund but to this day there hasn’t been anything!!! And no one is answering my emails any longer. DO NOT ORDER FROM THIS COMPANY!!
Linnea B.
Honestly, if I could turn back time and order from another company I would. One of my worst online purchase experiences. I ordered a wedding dress on March 6th in a size 2 per my measurements of 33 (bust), 25 (waist), 35 (hips) and their size chart. I cannot get the dress zipped past my rib cage as it is 3 1/2 inches too small and is obviously made incorrectly. I was told I could return the dress, but that I would have to pay a 50% restocking fee. Plus, the company is located in CHINA and shipping the dress back would have cost me over $100. Also my first dress got “lost in the mail” and it took two months to get what I ordered only to have it wrong.
Ronda S.
Did not fit had to have it taken out after I gave you her measurements had to spend over 200 to get it done before her wedding very disappointed
Jamie
Horrible company. Return policy was horrible. My wedding was cancelled because of Covid so after only having the dress for 7 days I wanted to return it and they charged me a huge percentage non refund to return it and I had to pay to ship it back $75. No remorse at all. And the dress did not even look like the picture but I was even okay with that!!
Eb B.
THIS DRESS IS NOTHING LIKE THE PICTURE...PLUS I WENT THRU THE TROUBLE OF GETTING MEASURED FOR THIS DRESS AND THIS DRESS WAS SUPER SUPER SMALL AND I HAVE ACTUALLY LOST WEIGHT SINCE I GOT MEASURED FOR THE DRESS. THE ONLY GOOD THING THAT HAS CAME OUT OF THIS COVID-19 PANDEMIC IS THAT WE HAD TO CANCEL OUR WEDDING SINCE I WOULDN'T HAVE HAD TIME TO FIND A DRESS ANYWAY. BRIDELILY...YOU REALLY DROPPED THE BALL ON THIS ONE...I MEAN IN A DARK, BLACK HOLE.
Cheryl
Return policy was horrible. I lost so much money
Jennifer A.
The shipping took forever to come. As it turned out, prom was cancelled because of the corona virus, but the dress didn't arrive until 3 weeks past the date. And then it came in the wrong color. I'd return it, but I'm sure that would take another 6 months. Very disappointed.