BrexReviews of brex.com

They decided to kick us off for no reason. We have been a Brex customer for almost 2 years. What a despicable way to treat small businesses.

Received a notice that Brex would be closing my account in one month, without explanation. Considering I have a legitimate business that is active and operating, all I can assume is that they're scrubbing me for not moving enough money through the account. Whatever their decision process is, Brex's refusal to be transparent is a terrible way to run a company that partners with others in the business world. If you want a steady business checking account, you're better off elsewhere than at the whims of a customer service platform that resembles a brick wall.

So I have had a Brex account for over a year and i was informed about a week and a half ago that ACH and Mobile Deposit functions on the account were disabled, no explanation, just boom gone, I reached out to their online support and they refused to give me an explanation, just a "I am sorry for the inconvenience", later with a different agent they said they will not reinstate the Mobile Deposit or ACH function moving forward,and they have no information if its even ever possible, to say i was blind sided is an understatement, this is my main business account and I feel helpless. Oh and by the way, Mobile Deposit is the only way to deposit a paper check into the account. Update, Brex has reached out and asked for more information which I have given, I still have not received a single email regarding my account. It honestly blows my mind that a company would treat their single biggest resource and asset like this, very, very poor management and people that call the shots over at Brex.

This was a good bank (although not really a bank). I loved it. Now I cannot deposit checks. I cannot initiate an ACH transfer. I cannot deposit money unless it is an outside wire transfer or outside ACH. My traditional bank charges high fees. It is why I came here. Now I can't deposit money. They don't know why I can't deposit money. There MIGHT be a chance they enable it again in the future but no clue when. What is the point of a bank that you can't deposit money into?

Worst service ever, they closed our company account without a notification and denied to provide the reason for the closure, they hold your funds and never reply about your closed account anymore. I was a happy user until this happened. Stay as far away as you can from this scam! Update: they requested my email associated with my account, just to remain silent, they haven´t contacted me with the reason for closure. Once again, beware of this scam !!!!!

"Rejected" us before we even applied. Based on five fundamental questions. Our company has been in business since 1988 with a commercial address and is incorporated. Without providing any information other than a name, that we are incorporated, and our address, we were "declined" with no explanation further than we are "not a good fit." It makes us wonder what "fit" are they looking for? We have our suspicions that there is some form of exclusion going on.

They closed my account for inactivity which I told them that I've been dealing with some personal issues but still, they just closed my account. Which I was going to work them but not anymore. Very disappointed and I don't recommend to work with them.

my account has been close for over 2 months now and I still cannot redraw my balance. Every time I am being told my account is being reviewed. I only have two transaction history on my account. Why does it take Brex months to review an account with only 2 transactions? I have no more money to support my business. Why should it be difficult to get my balance? Please complete my account review so I can redraw my balance.