Steven S.
Indispensable…
Brex has been an indispensable financial tool for our business
Response from BrexMar 10, 2021
Steven, thanks so much for the kind words! Anything we can do moving forward to warrant that additional star from you?

Brex is the modern finance platform that empowers growing companies to spend smarter and move faster — in 120+ countries. By combining the world’s smartest corporate card and high-yield banking with intuitive software for expenses, bill pay, accounting, and travel, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-powered automation and world-class service eliminate manual expense and accounting tasks for customers, freeing up 11 million hours of employee effort for higher-impact work. Over 30,000 of the world’s best companies, from startups to enterprises, run their finances on Brex — including ServiceTitan, Anthropic, Robinhood, Five Guys, and Sonos. Learn more at brex.com.
Brex (brex.com) has 568 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Steven S.
Brex has been an indispensable financial tool for our business
Response from BrexMar 10, 2021
Steven, thanks so much for the kind words! Anything we can do moving forward to warrant that additional star from you?
Alessia
Easy product, the customer support team was incredibly fast and kind in replacing my card. Only today I had problems in accessing my account from desktop.
Response from BrexMar 10, 2021
Hey Alessia, thanks for the kind words, and we're so sorry you were having trouble accessing your account! Did you reach out to our support team already? Let us know if there's anything we can do!
Adam
Great product with a lot of great benefits. The only reason I didn't give 5 stars as the sign up process took a little longer than expected and was a bit complicated.
Response from BrexMar 10, 2021
Hey Adam, great feedback here. We're working on making our sign up process super efficient, so hopefully in the future feedback like this is few and far between :)
YS
BREX is easy to set up easy to use. The minus: the allowance credit is pretty low compared to Amex. The partnership has not been fully set up. I am not getting enough deals for my startup
Response from BrexApr 6, 2021
Hi YS, we'd love to look into whether we can increase that limit of yours for you! We'll reach out directly. Thanks for the review!
Jean
Good, but difficult to fund the card. It might be due to our bank but it takes several day to appear on the account. Not the case with other cards. Also the variations in the card limits are confusing.
Response from BrexApr 6, 2021
Hi Jean, thanks so much for leaving us a review! We'd love to take the necessary steps to bump this up to 5 stars :) The variations in your card limits depend on the amount of money you have in your Brex Cash account. As for the slow transfer timing, I'd recommend reaching out to your bank to see if this is something they can address on their end, as we typically see very quick transfers on most of our customers accounts. Hope this helps!
Aaron
Big fan of what you are doing, the features you add and continue to add are great. Only thing that could improve is that I wish you could get your own bank charter to get rid of all the annoying partner bank hassles that slow down customer service and create confusion with vendors and regulators. I think you all are doing a great job working with in the establishment.
Response from BrexApr 6, 2021
Hey Aaron, we really appreciate the kind words!
Amanda
Easy to attach receipts
Response from BrexApr 6, 2021
Hey Amanda, we're glad you're finding it easy! We set out to make business banking as simple as possible for ourselves and our customers. Glad to hear we're well on our way :)
Mirra
okay so far i guess
Response from BrexMar 17, 2021
Hey Mirra, would love to understand how we can get this 4 star review to 5 stars! Feel free to reach out to us and let us know how we can improve your experience :)