BreezelineReviews of breezeline.com

ABSOLUTELY the WORST CUSTOMER SERVICE. Plan on spending hours if not days trying to resolve an issue. Started calling, chatting, etc on 8/18 and STILL no resolution.

Horrible customer service. I request to speak to a supervisor. I was told I would get a call. That was 3 days ago. Still no call.

DO NOT WORK WITH THIS COMPANY. HORRIBLE SERVICE AND HORRIBLE CUSTOMER SERVICE. I WILL BE TELLING EVERYONE I KNOW TO DROP THEM AND NOT TO EVER GIVE THIS COMPANY THEIR MONEY.

Breezeline is the worst internet/tv streaming company on earth. Besides their terrible service, they double charge you all the time. You have to pay up front for service and 23 years later, they tell you that you owe an extra month because they charge after the fact. Bogus. They threaten to send you to collection. They send you bills for their equipment even after you send it all back. Worst company on the planet.

if you have any other option take it, dial up would be better than dealing with their backwards system

Breezline has been charging me for 4 months for 3 boxes. The first 2 calls the representatives told me that I was only allowed 1 box. Finally I talked to someone who figured it out and verified I've only had 2 boxes. The technician came and verified I've only had 2 boxes. They unfairly turned my service off and still haven't resolved the issue. They owe me money for 2 months I shouldn't have paid and still have me listed as owing money. Terrible service.

I received an unauthorized charge. Chat and surveys are useless. You can not speak to a customer service representative in the US. They apologize and say they will correct the error, but never did. It was a good company when you could call someone in the US.

First, if you are getting a gift card promotion, you will not get it. You will have to call the company and ask for it. Took me 2 calls and still hadn't received any. Second, the service. Had to replace 2 routers and it was still horrible, my 3 year old modem and router were delivering way better performance than their equipment. And the third, if you cancel the service, you will be charged for the full cycle, no more prorated amount to pay, even if you used the service for 3 days. But when you report the 3 week outage, you will only be prorated the actual period from when you reported till when it was fixed. So if you didn't have time to report and was using the hotspot for work, they will not count it. Overall, feels like one sided contract