BreezelineReviews of breezeline.com

Absolute terrible company. They were original called Atlantic broadband which I have reviewed 2 separate times. By no means do they care about their customers. Services go out about 4-5 times a week. Half the time you don't even get the bandwidth you pay for then they will raise your bill. Their policy is they refuse to compensate anything until a tech comes to your house to confirm if it is or isn't their fault and even when it is their fault they will refuse a compensation. Each month your bill goes up and sneak extra charges into your bill. The customer services is absolutely terrible. I had a rep which was a supervisor access my account without my knowledge make changes to my account without my permission then when I called to inquire about why there were changes made to my account and who made them, they confirmed a supervisor accessed my account without my knowledge. They refused to do something about it and that supervisor still has their job. They advertise 1gb as their highest package, in retrospect you won't get even close to that. They refused to acknowledge their speeds are crap. I've been told the node my house is one is always getting feedback I've asked why they don't just put my subdivision on a different node they come up with every excuse in the book. If you have other options for internet providers in your area I 100% recommend anything else over breezeline. And for anyone thinking of using breezeline notice how every single review says the same thing with the same rating.

Worst Internet provider I EVER used, and I've used many companies in different states. I relocate pretty often and have to deal with internet set up every time. Breezline so far is the worst and I would use a different one if I had a choice, but it is a monopolist in North Miami area in an apartment complex where I live. Here is what I have to deal now on a daily basis: constant outages - cannot even open sites. Connection issues - people can't hear you on a zoom call as the upload speed here is a joke and drops every other second. Download is a nightmare - you start downloading a file and speed is good, but after 10 seconds it just stops - I have to redownload again and again until it finds a sweet spot. I have to admit that 10% of the time it works just as it is supposed to work, but the rest 90% of the time it makes you cry.

Terrible service, it goes out every 1.5 to 2 hours sometimes more often, and shows the death spiral with a V135, V138 or V140. If you call, all they do is tell you to unplug your modem, and their small box for a few minutes to reset them, and tell you that will fix the problem. (IT DOESN'T WORK) Bad service, don't use this company.

The worst customer service ever. Sent my equipment 4 months ago and they still not returning my credit they owe me saying they didn't get the equipment. I spend on the phone with them hours and no results. Unbelievable. Never again I will sign up with them.

Verily, I must convey my grievance regarding the internet service bestowed upon me by this company. Behold, there have been moments when the digital realm they proffered faltered greatly – sluggish in its pace or altogether absent in its presence. Yea, in my desperation, I beseeched them with calls for aid. But lo and behold, a greater trial befell me! As though a tempest of greed had swept across their chambers, they did suddenly inflate my internet bill twofold, citing the cessation of a promotional era. Aye, are we to endure such an unjust imposition? Shall we accept this burden laid upon our meek shoulders? Verily, it seemeth that the pursuit of wealth outweighs their regard for us, the humble patrons. Their countenance reflects avarice, overshadowing the wellbeing of those they are sworn to serve. This encounter, once deemed a transaction with an internet purveyor, now bears semblance to a confrontation with a syndicate of nefarious intent, rather than an establishment of connectivity. My heart is heavy with discontent, as disappointment cloaks my soul.

Breezeline is the best way to stay OFF the internet. Streaming content becomes stuttering content, you can't watch or listen to anything as it hangs longer then it plays. If you tried you could not come up with Internet this bad....used to be Atlantic Broadband and their name was tossed in the mud so bad that they changed it to breezeline. Nothing changed just the name. This company is deadman walking, stay away

What a joke, received statement showing credit of $29, called to request refund, it will be sent in 7 days, today I received a call stating I had not returned equipment, I did using their own label over 1 year ago. If your company needs money that bad keep, from a 76 year of senior citizen. Good luck new subscribers save your money on a better company Jerry Bowman Parma, Ohio

In 2 years of having atlantic broadband/breezeline, without changing any services, my monthly bill has increased 78%!! 78% with all their increases. This is beyond disgusting. Especially being low income. These people are in the wrong business. They should take a time machine and go back in time to the Old West and be train robbers. This company and the executives who are responsible for these insane increases are disgusting and should be ashamed of themselves, which I doubt they are or ever will be. It's all about lining their pockets. If I wasn't forced by my coa to pay for this crap, I would have discontinued my service long ago. This deplorable company and the thieves who run the place where I live lock us into a contract for ten years and this is is what happens. No where to go. Locked into a deceptive contract and we, the people who are of meager means have to pay the price. Absolutely appalling......