BreezelineReviews of breezeline.com

Let's start with that unbelievably grating automated attendant with the pretend tone "I'm sorry I didn't get that". I'm not a violent fellow but become so when navigating their infuriating phone system. So they jacked my bill by almost 100% in two years cause they can - or thought they could until I gave them the one finger salute. Went to Starlink with better speed and less money - am rather tickled with it. 6 months from now municipal is coming online. They are deservedly screwed.

Horrible zero stars. From the "service" to their customer service, even their AI phone system is faulty. Worst service ever. Scammers. Their representative will keep hanging up on you. ALICIA the lady that answer my call did not want to be bother! It' s so baaad! It's now more than 48 hrs without service any service tv internet cable after a simple storm. Not a hurricane just a storm. Should b canceled. Stay away. Save yourself stress and money.

Horrible service. I loose two days of my work from home. Price is 85$ per month. Bad connection. Multiple disconnects. Unfortunately not too many providers in the Montross VA 22520 I would change immediately if possible.

Internet connection went down. I decided to use Chat to find out why. You have to enter all your info to start chat and then when you get a CS rep, they ask you to enter it all again, really (?) Rebooted router/modem (both ends) and that got it working again. Then the rep says I can go to the website to do a reboot myself. First of all, for me to login to the website I have to go to a special login site, I was an Atlantic BB customer before breezeline purchased them, and now there’s (at least) two different login sites, and I can’t do it from their app. Once I get on the site, I can’t access any information on the different packages they offer, a message comes up saying that I’m already a customer - no kidding!?! Only access I have on the website is the ability to pay my bill - go figure.

called many many times to go paperless and still getting billed 2 dollars for paper and GOT hung up ...she is refusing to refund my 2 dollars. horrible customer service....so sad

I will give it a "Zero" star. No relievable, very poor customer service.

First let me start off I have been without internet all day after a customer service representative said there was a outage in my area and would be back on at 4:30 that was a lie ! Still out of service the earliest they can come out is over a week from now like huh?? I am paying for a service I can not use do your research on internet service to save yourself some stress

If I could give them zero stars I would. Worst customer service from any company I have ever dealt with. Even their own managers say they are a terrible company. Slow speeds, constant problems. They might be cheaper but you pay for what you get.