Karney N.
many outages daily loading video…
many outages daily loading video problems. we need another provider choice

Breezeline is the eighth-largest cable operator in the United States, providing residential and business customers with Internet, TV and Voice services in13 states.
Breezeline (breezeline.com) has 573 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Computers & Phones · Somerville, Massachusetts
Excellent

Computers & Phones · Natick, Massachusetts
Excellent

Computers & Phones · Boston, Massachusetts
Excellent

Computers & Phones · Cambridge, Massachusetts
Excellent
Showing 255 reviews with 1 star · Clear filters
Karney N.
many outages daily loading video problems. we need another provider choice
Louis L.
If there was a way to give this company zero stars, that’s what I would do. The internet is horrible, service is horrible, and the corporate office doesn’t even care. I tried calling the corporate HQ and the phone rang and then hung up. This internet and cable should be called Cheezeline because it’s the cheesiest. Constantly cutting out. Sadly they’re the only game in town so we are a captive audience. I think someone is getting kickbacks for not allowing other companies into our area.
Rennae O.
Constantly losing service that I'm paying a fortune for over $300 a month and nearly four hundred I don't get any extra channels or anything special I just get robbed blind for services that they are apparently unable to provide an explanation instead of just an acceptable this is ridiculous they continue to rob people and take advantage of the fact that there is that they're the only provider they neglect those areas and that is clear because there's no competition this egregious display of ignorance is disgusting and they should be punished for it
Max
I would honestly put zero stars if I could, Ever since I was young, my family and I have always used this internet service, even way back when it was still called Atlantic Broadband, and it was never that great, it served it's purpose at the very least, but sometimes, it would just randomly slow things down, or take awhile to connect, and especially in the recent years, it has started to just randomly cut out, and someone would have to unplug the box and plug it back in. But the last straw was a week ago when we had payed the 80$ for it, but a few days later, it just stopped working, when we went to check our account, it said we haven't paid even though we did, so we payed the 80$ to fix, THEN a few days after that, we saw that they took out an extra 80$ from us which means they essentially took a total of 160$ from us. For the love of god DO NOT USE THIS GARBAGE INTERNET SERVICE, It doesn't matter much more you'd have to pay for any of the others, literally any other internet service is better than this trash...
Charles A.
I have had off and on internet last 3 weeks of July they finally sent a tec here said he found the trouble but didn't called them number one I could not hear the guy at the call center then he transfered me to some one that gave me the run around said she will have a guy come out Saturday after they already sent on out he never fixed it this company is a joke I told her I was thinking about changing company's she said do it by Aug 1st or I will owe them am I the only one with this kind of service ?
Pam
This service is horrible. We have paid for top tier service for 5 years, we have had nothing close to aol dial up.... they installed pods, that didn't work... and they gave us promotional pricing while they were supposedly getting it straightened out... It took them until the need of June 2024 to get the service close to consistent, and they want to bill for the full top their service at 119 a month, instead of giving proper credits for the time it was not working properly.. and now they are selling mobile service... If you need your internet or phone service... DON"T DO IT>>>
William N. Haas I.
My mom was without tv and phone service for 4 days. I and her dr couldn't get a hold of her! She is 84 and is fighting cancer! The tech came out and supposedly fixed the issue. She gave him a tip( she is on fixed income) only to find out the tv issue wasn't fixed! She called and Breezeline is going to take another week to come back out. Tv is her only source of distraction from the illness & pain ! BREEZELINE YOU ARE HORRIBLE!
Brett F.
I went out and spent a lot of money on a modem/router combination, upgraded my Wi-Fi to 200 MPBS it worked fine for a few months now it goes in and out pay a lot of money for their service to get garbage results. Technician is coming. We’ll see how that goes. Dont have faith in it.