BreezelineReviews of breezeline.com

It’s called Breezeline because it doesn’t work if the wind is blowing. Breezeline is perfect if you're looking for the absolute worst internet service provider experience possible. Here’s what you can expect: -Internet that constantly cuts in and out, making working remotely, streaming video, or playing games online basically impossible. -Regular outages that last anywhere from a few hours to several days — sometimes multiple times a week — with zero communication or ETA for service restoration. -Throttled speeds during peak hours, data usage caps they don’t clearly advertise, and never once getting the upload or download speeds you actually pay for — even when wired directly into the modem. -And the cherry on top: call their support line and you'll spend an hour navigating a robot menu, get put on hold forever, and finally talk to someone in a call center overseas who can’t actually resolve anything. But of course, it’s the only available option in my area thanks to the monopolistic stranglehold ISPs have in the U.S. Thanks for nothing, Breezeline!

If you want the same movies from the 1980’s daily this is your place. Literally the worst choice out there for cable. And the prices are outrageous for the junk they put out. If you want to watch Lethal Weapon on your tv 5 times a week on different channels use Breezeline. They do not understand this is the year 2025.

I want to share a warning about Breezeline, an internet service provider based in Florida, due to my extremely frustrating and dishonest experience with them. After canceling my internet service and returning the modem exactly as instructed, I thought the matter was resolved. However, months later, I was contacted by a debt collection agency, claiming I owed $120 for a "wireless extender" that I never received. I live in a small studio apartment and never required or requested such a device. Breezeline has no record of providing this equipment to me, yet they proceeded to damage my credit by forwarding the alleged charge to collections. Despite my efforts to dispute the charge, their customer service was unresponsive and unhelpful, refusing to acknowledge the mistake or correct the issue. This situation has caused me unnecessary stress, financial concern, and wasted time. In my opinion, this behavior is deceptive and unethical. I strongly urge others to be cautious when dealing with Breezeline. Based on my experience, I consider this company a scam.

One Stars generous do not get this service I don't have a choice so I've had to have it for over 7 years now if not longer I've had problems since day one and I pay $300 I used to pay more that's for cable and internet it is ridiculous they don't do anything FCC don't do anything they're not a Better Business Bureau credited but I'm not talking just problems once in awhile it's been a problem every week every month for 7 years

1 star is being generous. I waited over 9 days for a call back from their loyalty department. I only received the call back on the 9th day, because I called back on the 8th day and told a customer service agent I still had not received a call. The supposed “manager” that did call back was not helpful or very willing to help and also had an underline attitude (as though I was a bother). Needless to say, I am cancelling my services due to the horrible customer service combined with her lack of managerial skills.

Worst service ever, slow internet, continuously interrupted, cable boxes keep reset in, even they’re employees am say it, in sunny isles beach they won’t fix an underground cable because it’s too expensive, just the worst. If you can avoid then do so. Funny it’s asking for date of experience, it’s been 3 years of horrible service

My experience with Breezeline was the worst customer service experience I may have ever had. I wanted to try a new internet provider due to connectivity issues with my current provider so I ordered from Breezeline. A tech arrived at my house, put a cord through mine, and my neighbor’s, backyard (unburied), put the equipment on the porch and left. I called Breezeline and was advised someone would call me back in 2 hours - never received a call. Called again and was told it would take them 2 weeks to come out and bury it. I told the rep I wanted to cancel the “service.” I was transferred and put in a que for 20+ minutes. Had to work so I disconnected. Called again that afternoon and was able to get it cancelled and a request was put in to have them come out sooner to remove the cord going through mine and my neighbors back yard. My neighbor is having a family party this weekend outside. On top of all of this, the Breezeline tech disconnected my Spectrum internet and I could not figure out how to get it back on. Thankfully, a Spectrum tech was able to come out and fix it within 3 minutes. I truly don’t know how this company is in business.

Every day is a new problem with Breezeline. Internet issues, channels become unavailable sporadically. Stupidly inconsistent.