BreezelineReviews of breezeline.com

Absolutely the WORST!!!!!!! The equipment is junk, and the customer service is horrible at EVERY LEVEL!!!!!! STAY AWAY!!!!

Terrible customer service. Everyone u ou talk to is from India and very rude even was hung up on. Do not recommend

See previous explanation.

Although breeze line does have good Internet, they will quickly triple your Internet price. Their customer service is deplorable at best. You’ll be paying over $120 a month for basic Internet only regardless of what you sign on for originally. Don’t use this company!

I was a Breezeline customer for over a decade. In July of 2026 I terminated my service with Breezeline because the service frequently dropped and they did not offer fiber in my area, so I went with a providor who did.Part of the process was returning my equipment which I did.(both my modem and my wifi extender). They recieved my equipment and it was logged into their system. In September I was charged $105 for a missing modem, even though I had sent it back to them and they acknowleged recieving the package but claimed it did not contain the modem. DO NOT DEAL WITH THIS COMPANY

Extremely unreliable internet service from Breezeline. Our service is constantly going down, making it incredibly frustrating to depend on Breezeline for everyday internet needs. The outages and interruptions happen far too frequently, and it has gotten to the point where we never know when the internet is going to stop working. For the price we pay, we expect a reliable connection—not a service that repeatedly goes down and leaves us without internet. Having to constantly deal with outages is unacceptable and has become a major inconvenience. Breezeline seriously needs to address the reliability issues in our area. Customers should be able to count on having the service they are paying for. Service Electric please come to my area!!

Brandy with customer service is an actual joke, if she's even an actual human, repeatedly sent canned messages and refused to help at all. Brandy needs a retraining

Breezeline has the worst customer service. I switched to their fiber optic plan on June 4th; installer came out, put in the service, took the old equipment & left. My bill didn't go down to the new fiber optic lower pricing for over a month later. Called multiple times to get an explanation & could not understand the people I spoke with (I speak English clearly). My last contact re the bill in July, they opened a Breezeline support ticket #1333755. Haven't heard a word from them. My account still shows equipment to be returned. Did a chat and rep states account shows nothing to be returned. Trying to get my account onto seasonal service shutoff so I filled the form online but you don't get any confirmation. Tried to get an answer via chat and rep never comes into the chat. I despise this company; their internal systems are awful and they treat their paying customers poorly. We don't have other options for service in the small town that I live in. Please - somebody acquire these clowns and straighten them out!