BreezelineReviews of breezeline.com

Garbage internet. Garbage tech support. Garbage management. Garbage speeds. Stay away.

Breezeline has probably the worst customer service. Starting with over an hour to get a hold of someone to speak to is the most frustrating thing and once you get a hold of them, they send you to another department and then you have to wait another hour and repeat the same information over again. I subscribe to Breezeline Internet service and was offered the price suddenly six months later my charge has doubled. I have checked around with other subscribers and find out that the rates are less I called Breezeline and it seemed that they prefer losing a client then working on the pricing with them. I cancelled and moved to AT&T for better quality and service.

Breezeline is a terrible internet provider. They raise prices consistently and provide subpar speeds.

Breezeline is a TOTAL GARBAGE!! THEY SHOULD NE PUT OUT OF BUSINESS!! Your mental state will suffer dealing with them. Their internet is trash, drops every 30 min watching Netflix or simply using internet on computer. They overcharge and dealing with refunds is a nightmare. connecting to new service - they charge several hidden fees: $100 installation fee even if your condominium is on free bulk service + $30 Activation fee + you don’t get discount for paperless statements and auto debits till 2nd month even if you register both online from day 1. They rob you even there. When you decide you no longer want to deal with this GARBAGE CO and request to disconnect services - they won’t disconnect on the day you called but force you to stay another 29days if you called just a day after billing month started and if promotion ended and you want to disconnesct/stop services - they no longer prorate as of the requested day - purposely robbing you every way they can. The company’s philosophy ROB ROB ROB. And advertise lower prices but than hit you with bunch of hidden fees. Good luck having them disputed. Hold time on a ph is 3hrs. Followed by bad attitude agents trained to ROB ROB ROB YOU. Absolutely worst co in a wold. Something drastic must be done by higher up authorities on this company disqualifying them from running business. Every review is 1 star, overall rating is 1.2 stars should tell you RUN RUN RUN FROM BREEZELINE. Issue is they keep monopoly owning a territory that you’re forced to be with them. Thats why government needs to save us customers from Breezeline tremendous abuse !

Breezeline has scheme to defraud, scam tactics. When your promotion expires and you call them to cancel service their hold time for retention dept is 3hrs. To get thru them is a nightmare. So it may not happen 1st time. If you miss a day after your promotion ends they will not cancel as of that day and prorate remaining 29 days. They’ll force you to be charged entire month under new rate 4-5 times higher than your initial rate for just 1 missed day not even your fault as their lines are unreachable. Requesting to speak to manager is never managers available and scheduling call back is all lies. They do not call back. So you’re stuck with high bill. Their internet service is a joke, substandard level and you’ll constantly have outages during Netflix watching. Tech support does little to none. To become new customer they started charging $99 installation fee even though you’ve included in bulk cable from your condominium. To get manager to waive it never happens. In addition they charge $39 Activation fee. To get $10 extra discount for auto debits and paperless statement they conveniently for them, don’t start till 2nd month. Scam operation co that purpose is to grab as much but give bad service. Stay away

I have been on the phone for 90 mins, have spoken to 3 different people, told I could have a direct line, was told I could just leave a call back number. None of it was true. This is one shitty company. Everytime a recording comes on my wait time is longer than before. I'm pretty set in my ways and it takes alot to make me change internet but this ducking breezeline is doing one hell of a job helping me change my mind

This is the worst service I have ever had out of internet service. Moved into my town you over a year and a half ago and of course I only had one choice and that was this shitty breeze line. It's constantly going out, customer service is the worst nobody speaks any English barely. You're on hold for hours at a time. If you have a choice of another internet service provider my suggestion is go with them. I once had Comcast and love them the bills stayed the same for 5 years. I've had breeze on for a year and a half and it's going up over $60 just for Internet I pay almost $90 a month, no cable just internet. We should all start a petition and get this place shut down. Do not get this service

I wish there was an ability to put zero stars. Quite possibly the worst company I've ever dealt with in my entire life. Would rather go to the DMV every day for a year than deal with Breezeline for 30 more minutes. the level of incompetency, lack of urgency, and just blatant disregard for their customers is TRULY astonishing. Every single exec. at this company should be canned immediately and forced to deal with Breezeline troubleshooting/customer service once a day for the remainder of their miserable lives. GOD I hate all of these people. Rot. In. Hell.