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BrandsMart USA Reviews | Read Customer Reviews of brandsmartusa.com

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Electronics & Technology
Appliances & Electronics
BrandsMart USA

BU

BrandsMart USAReviews of brandsmartusa.com

3.3313 reviews
Appliances & Electronics

BUBrandsMart USA3.3

Reviews313 About Contact

Overall score

3.3 out of 5

Average

Average of 313 reviews

Distribution

5★55%
4★2%
3★1%
2★2%
1★41%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

brandsmartusa.com

About BrandsMart USA

BrandsMart USA, The South's #1 discount retailer of consumer appliances and electronics

BrandsMart USA (brandsmartusa.com) has 313 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: brandsmartusa.com
Website: brandsmartusa.com
Category: Appliances & Electronics
Listed on Five Star Index: 2026

About these reviews

Replies: The company has not replied to any reviews yet.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BrandsMart USA reviews

313 approved reviews, newest moderated first

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Kathy G.
Apr 13, 2026
Lisa Horowitz was so helpful
Lisa Horowitz was so helpful. She truly is an asset to your company! She deserves to be treated like a valuable employee as she truly is one!
Report
Monica
Apr 12, 2026
Lisa Horowitz turned around the bad…
Lisa Horowitz turned around the bad taste I had after making two purchases online that were never delivered. And went above and beyond to help me with the refund. Lisa was great
Report
Carol
Apr 10, 2026
Lisa Horowitz made my experience great
Lisa Horowitz made my experience great. I called with a question about an appliance that I bought in 2023. Lisa went out of her way to find my purchase information and to give me information about who to use my warranty. She is professional and kind...Please give her a raise. Thank you.
Report
Marcela P.
Apr 10, 2026
They offer me a solution.
They offer me a solution.
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MC
Apr 6, 2026
I got my questions answered quickly
I got my questions answered quickly
Report
Abiosai R.
Mar 28, 2026
Agent was knowledgeable and helpful...a…
Agent was knowledgeable and helpful...a little slow with the responses but I guess that's due to the agent multi-tasking. Great customer service
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Manuel T.
Mar 21, 2026
excellent
El trato del personal fue muy atento y me ayudo con el problema que tenia
Report
Esther
Mar 21, 2026
Lisa Horowitz was exceptional
Lisa Horowitz was exceptionally attentive to my needs and she was able to resolve the issue professionally, politely and efficiently. If I was looking to hire, I would most definitely employ her.
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