Kaili K.
I requested a refund a week ago because…
I requested a refund a week ago because I delete my account with them and it stilled charged my card after I delete my account. That definitely shows they still keep your information even you don’t have an account with them anymore.
Response from BrainlyJun 21, 2023
Hello Kaili, Thank you for contacting Brainly! Please note that there was no subscription on your deleted account linked to the email [email protected]. However, the details you provided allowed us to locate your Brainly account ph6zfdybcz linked to the email address [email protected]. You registered your Brainly account using Apple and opted to hide your login. As a result, Apple automatically assigned a generated email address ending in privaterelay.appleid.com to your Brainly account. We confirm that your subscription on account ph6zfdybcz has now been canceled, and your payment of $39 has been refunded. Please allow up to ten business days for it to be received. Please let us know if you have any questions! Best, Brainly Team

