Charlie provided outstanding customer service! Their response was prompt, professional, and incredibly helpful. They handled my request with care and efficiency, making the whole process smooth and stress-free. I truly appreciate their support, and they deserve recognition for their excellent work. Thank you, Charlie!
Response from BrainlyMar 12, 2025
Hi Paulina,
Thank you for your message. We're so happy Charlie did a great job helping you. ♥️
If you have any other questions, feel free to reach out!
AC
Aja C.
El arte 🎨
Para mí es un
Bibliográfica
Response from BrainlyJan 24, 2025
Hola!
Gracias por la review positiva y esperamos que sigas disfrutando Brainly para ayudarte con tus tareas y deberes.
Un saludo,
Equipo Brainly
RP
rando P.
Great little website for helpful school tips!
Although the reviews of this site are not very good, I found the answers to my questions easily and for free. If you decide not to get a subscription, you can watch an ad for the answers. The subscription seems legit, and it is your fault if you get charged for not canceling the trial.
Response from BrainlyNov 8, 2023
Hi,
Thank you for your message and for your review. We're so happy to hear Brainly is helping you with your studies!
Please be in touch with us if you have any other questions, we're here to help!
KD
Krp D.
Brainly saved me with my courses and I…
Brainly saved me with my courses and I got straight A’s. Thank you so much!! Well worth the cost. It’s like having a tutor right next to you.
Response from BrainlyAug 23, 2023
Hi,
Thank you for your message. We're so happy to hear Brainly is helping you with your studies! Keep rocking those A's! 💪🏻
Please contact us if you have any other questions or concerns - we're here to help!
Cheers,
Brainly Team
AG
Anthony G.
Aft mstr biss
Por qué siempre utilizobrainly y me sirve mucho
Response from BrainlyJul 3, 2023
Hola Anthony,
Muchas gracias por tu mensaje!
Esperamos que Brainly te siga ayudando durante mucho tiempo.
¡Cualquier cosa que necesites, no dudes en contactarnos!
LL
Levi L.
Amazing people and site’
updated review. Great customer support and have been using this for a few weeks love and will buy the monthly subscription
Response from BrainlyMay 24, 2023
Hello Levi,
Thank you for contacting Brainly!
We confirm that your subscription on account burgerapplea has been canceled and your payment of $39 has been refunded. Please allow up to ten business days for it to be received.
Please let us know if you have any questions!
Best,
Brainly Team
JM
Jaye M.
I did a 7 day free trial with Brainly 5…
I did a 7 day free trial with Brainly 5 months ago and I cannot seem to find my account to cancel the subscription I have logged in and sent them several emails letting them know of the problem however I get no response and the money continues to be taken out of my account monthly when I go to the subscription part on the account it states I have the free plan! I am contacting my bank to claim fraud and block them!!!! Please do not enter any bank info it’s a fraud!!!
Response from BrainlyJun 13, 2022
Hi,
Thank you for the message.
We’re sorry for any confusion with your Brainly Plus subscription, but we can certainly help with this!
Please confirm the following items by sending an email to [email protected], so that we can find your subscription:
* Your Brainly username, email, or Apple private relay email linked to your Brainly Plus subscription
* The first and last name of the cardholder
* The last 4 digits of the credit card that was used to purchase your subscription
* Payment method (PayPal & Invoice ID, CC, Apple Pay, Google Pay, or Apple App Store)
* Date of charge
Once we have this information, we can help further.
Best,
Brainly Team
AH
Abby H.
I absolutely ADORE brainly
I absolutely ADORE brainly. It has really helped me learn and succeed in my education. They recently added a new feature called "brainly tutor" and it is so amazing. I don't seem to understand why there are so many negative reviews as I have had a great experience.
