At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.
BraceLab (bracelab.com) has 3,636 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
bracelab.com
Website
bracelab.com
Category
Health Equipment
Location
Raleigh, North Carolina
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 91% of reviews.
Latest
Most recent review: June 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
First time on website. It was easy to use. Found what my therapist told me to order. Hope it works and lasts awhile.
Response from BraceLabJul 29, 2022
Thank you Dean!
We are so glad that you had a positive experience with us, and we hope your brace works well!
Sincerely, BraceLab Support
RO
Ron
CMC destruction from years of activites
CMC destruction from years of martial arts, carpentry and typing. Doctors prefer not to operate due to my age (too young, if you can believe that), and prefer to manage with Cortizone treatments. Those don't always address the moment to moment pain flare ups that literally stop me from speaking for a few moments, almost like a mini-seizure. The pain is quick, intense, random, and unsettling ... scratch that ... "WAS". With the CMC Thumb Brace, those flare ups ceased. That's all I needed. Age and activity make me use to related pain ... it's almost the price of being highly active. But the flare ups, well ... I also have that with my knees (tri-compartimental osteoarthritis in BOTH knees) and my left elbow (for which I DID have surgery), and I didn't need to be stopped from cooking, lacrosse, cutting the grass or anything else just because my thumb wasn't in the mood
Response from BraceLabJul 28, 2022
Greetings Ron,
Thank you for your wonderful, detailed review of the Push MetaGrip Brace and providing background information to us--we greatly appreciate it! We are delighted to hear that the Brace has been working well for you in helping to relieve your arthritic pain.
Best Regards,
BraceLab
SS
Sarah S.
Mistakenly ordered incorrect brace from…
Mistakenly ordered incorrect brace from Amazon. Returned, expecting correct one. Money was refunded from Amazon but I didn’t realize and kept waiting. Called Brace Lab directly, ordered from the nice person I spoke to and-tada 20.00 less! Win win
Response from BraceLabJul 28, 2022
Thank you for your feedback, Sarah. We are glad to hear that our Support Team was able to assist you and save you some money on our premium brace in the process.
Best regards,
BraceLab
PE
Peggy
Accidentally order right size but wrong…
Accidentally order right size but wrong hand for the Push Metagrip. Called immediately and customer service was very helpful in cancelling the online order and reordering the correct item.
Response from BraceLabJul 28, 2022
Thank you Peggy!
We are so glad to hear that you had a positive experience with our team and we hope you enjoy your brace!
All the best, BraceLab Support
NA
Nancy
Very professional
Very professional. Clear voice. Fast service.
Response from BraceLabJul 26, 2022
Greetings Nancy,
Thank you for your wonderful review! We are sincerely delighted to hear that you had a great ordering experience with our Support team.
Best Regards,
BraceLab
WT
Wendy T.
Brace a great stopgap for a painful problem!
I have seen a hand specialist for a few years for severe cmc arthritis in my right thumb joint. Yes, surgery was recommended and cortisone shots are no longer effective. What to do? I researched braces, watched the videos, and decided on the Push MetaGrip. What a difference it has made. I wear it 24/7, and though I will get that surgery at some point, at least until then I can get relief from the horrific pain AND can use my right hand again.
Response from BraceLabJul 26, 2022
Greetings Wendy,
Thank you for your wonderful, detailed review of the Push MetaGrip Brace.
We are sincerely delighted to hear that the MetaGrip Brace is working well for you in helping to relieve your arthritic pain.
Best Regards,
BraceLab
JC
Judy C.
The cmc joint brace let’s me work…
The cmc joint brace let’s me work without thinking about the arthritis pain in my right hand. So far, holding off surgery!
Response from BraceLabJul 26, 2022
Thank you Judy!
We are so glad to hear that your brace is working well and that is has helped you hold off on surgery!
Sincerely, BraceLab Support
WJ
Walt J.
Quick and efficient
Quick and efficient. Easy measuring guide.
Response from BraceLabJul 25, 2022
Thank you for your feedback, Walt! We are glad to hear the ordering process was efficient for you and our measuring resources were of help to you. If you need any assistance once you receive your brace you can reach our Support Team at 888.235.8221 or [email protected].
Best Regards,
BraceLab