At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.
BraceLab (bracelab.com) has 3,636 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
bracelab.com
Website
bracelab.com
Category
Health Equipment
Location
Raleigh, North Carolina
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 91% of reviews.
Latest
Most recent review: June 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Star is 2.5....
I really like this brace because it works well for my thumb. When I use it, it is almost pain-free.
There are several things I don’t appreciate, though. The Velcro comes apart very quickly, and I need to order a new one, which is expensive.
Response from BraceLabMay 21, 2026
Thank you for your feedback! We’re so glad to hear the brace helps relieve your thumb pain. We’re sorry to hear about the strap issue. We do offer a warranty on our braces, so please reach out to our support team and we’d be happy to help.
WL
WLB
I seems to be helping
I seems to be helping. Will need to wait and see if there is a long-term benefit.
Response from BraceLabMay 11, 2026
We appreciate you sharing your initial experience. We will look forward to hearing about any long-term benefits you may experience.
JG
Judith G.
It was 5 stars when I first bought it
It was 5 stars when I first bought it. The second brace seemed to be made of inferior material and it bent in the back so i purchased another that broke in the back and I fixed it. I purchased 2 more and my wife contacted them. The same thing is happening to my new brace so she sent them a letter and then pictures and no one has answered us
Response from BraceLabJan 2, 2026
Thank you for your review. It does look like we received an email from you and responded to it. If you are not receiving our emails back, please call us at (888)235-8221 so we may further look into this.
JD
Jane D.
I am not thrilled with the fit of this…
I am not thrilled with the fit of this brace. It digs into the base of my thumb and actually causes more pain. The material is too hard.
Response from BraceLabDec 16, 2025
Thank you for sharing your feedback. We’re sorry to hear the brace hasn’t been comfortable for you so far. The brace is made from a thermoplastic material, which is designed to soften slightly over time with regular wear and body heat, allowing it to better conform to your hand. That said, comfort is very important, and fit can make a big difference. We’d be happy to help confirm whether you’re in the correct size. Please note that we do offer a free 30-day return program. We encourage you to give us a call so our team can assist with sizing or discuss return options to ensure you find the best solution for your needs.
RR
Ramon R.
Too expensive even if it does a great job
The device fits snugly and actually relieves much of my thumb pain. The issue I have with it is the price. Way too pricey.
Response from BraceLabDec 11, 2025
We appreciate you sharing your thoughts. We're glad the device provides pain relief for you.
BH
Bill H.
The brace is to short for my…
The brace is to short for my application. the opposite end from the thumb, digs into my scar from the wrist surgery.
For the cost, I thought it would be better.
Response from BraceLabNov 13, 2025
We’re sorry to hear the brace didn’t work for you. We understand it may not be the right fit for everyone, which is why we offer a free 30-day return policy.
Thank you for taking the time to share your detailed feedback. It looks like your review was posted on the Push Sports Thumb Brace page, but your comments refer to the Push MetaGrip.
We’re sorry to hear about your experience with the fasteners. The Push MetaGrip does include a warranty, and if the brace is wearing out after only four months, we’d definitely like to take a closer look. We haven’t received any communication from you regarding this issue, but please reach out to our customer support team.
CD
Connie D.
A little disappointed
I cannot get the “bend” correctly on my own so it is not helping very much.
Response from BraceLabOct 20, 2025
We appreciate your feedback and are sorry to hear you're having difficulty applying the brace. Feel free to contact our support team at 888-235-8221 or by emailing [email protected] and we'd be happy to help you with the application process.
