Andrew-Manor,TX
Customer service is not very good
Customer service is not very good. Asked for product exchange bc the soda bcaa’s taste really bad. At first they say sure we will exchange, then haven’t heard anything back from them going on 3 weeks now. Other than that their protein and other bcaa’s aren’t bad at all
Response from BPI SportsDec 11, 2017
Good morning I do apologize for this issue. The reason for the delay is our compliance team is still working on getting your return label to the customer service team. This is why customer service has not been in contact with you in regards to your exchange. As soon as they receive the return label they will be sending to you so you can finalize your exchange. Thank you again for supporting BPI Sports.