BPI SportsReviews of bpisports.net

After speaking with Rodrigo from the Customer Service department, I've changed my review from 1 star to 5 stars. The situation mentioned below (from a month ago) was finally taken care of, and I will be refunded the price of the product I did not receive. Until I spoke with Rodrigo I was honestly never going to order from this company again, but the service I received from him, today, changed my mind. He didn't make excuses and just told me what happened and apologized for the situation. You can't really ask for better customer service. I only received 3 of my 5 items (1 of the two packages I was supposed to receive). I currently have sent two emails to support and have received zero responses. I’m waiting for a response on the status of my shipment, if it’s still coming or if I will be refunded. I’m crossing my fingers I get a response, because so far, I really like the products I’m using and would hate to find something else.

Great service and product. Will buy from again.

Ordered a 5 lb tub of protein, and as an order bonus I also received a complimentary liquid amino's bottle. A few days later I received the amino's, but no protein. Odd. I looked at my order receipt and noted that items may ship separately. Okay, cool - no problem. I wait a week and still do not receive the protein. I contact BPI through their website, and immediately receive an auto-generated response stating that they have received my inquiry and will get back to me shortly. 8 days pass, and I have not received either my protein or a response. I send a second email stating that if I have not received one or the other by the end of the week I'll initiate a chargeback through my CC company. ~4 days later, without having ever received a response from BPI, I received the protein. I still have not received a response to either email

There were some issues with shipping but a representative from BPI called and fixed it. He apologized for the inconvenience and made things right. I will gladly order again soon!

Made my order on the 6th of Feb and didn't receive all of it till the 23rd of Feb. Sent two emails asking about the status and never heard anything back. Still haven't heard anything back and the delivery has been made.

I ordered a month ago and still haven't received my item. It's now March 12th and still no product and no response from customer service. I'll never purchase from BPI again

Package received damaged contents spilled inside of box and all items were not present as ordered as well. Sent photos of damaged items as requested, tried contacting several times for replacement or for them to rectify the problem and I am not receiving a response.

Fast shipping