BountyandfullReviews of bountyandfull.com

It's my fault that once again I order products that dont have a description of the size. Could you make the containers any smaller? The hair food is 2 ounces. One of the bottles - I don't even know what it contains because the label is coming off. I have not worked for 3 years and finally I started focusing on my health, wellness I spent $300 and don't have enough product to know if it's going to work. How disappointing.

I have attempted to contact Bounty & Full several times regarding my order which arrived with oil dripping from the bubble wrap in spite of the jars being taped. This company was referred to me by a reliable source who had a good experience. I was so happy to support an AA woman in business. Oh well add my experience to the list of disappointed customers! I should have read the reviews before ordering. They will ghost you if there is a problem!

My first B&F order shipped pretty fast. I received it within 2 weeks but was missing one item out of a duo order, a body oil. I emailed B&F and got a response from Kelis herself which was odd since she stated she now had customer service. She stated she would refund the body oil and also send me a complimentary one. I was really impressed at how quick tht took to rectify the issue. Well...the next day I got the shipping notification for the oil and safely received it but no refund still to this day. Very misleading to lie abt the refund on her part. I loved her products so I put a second order in and upon getting the shipping info... the package was reported damaged by UPS in transit and stated they would send the package back to the seller and notified them also. I have since contacted B&F 6 times with no response. Emails, DM and text. Theres also a fake phone # on the B&F IG page. I must've gotten lucky that first time I contacted them. So now I have receipts stating tht UPS damaged the package and will be initiating a chargeback from PayPal to get my money back. I have no other choice. Kelis seems to not have the capital or professional awareness of what it takes to run a business with unforseen issues. She's assuming there will be no shipping problems and has no contingency plans for said concerns. Kelis needs to stop all production until she truthfully has real valid customer service reps to help us customers. I will no longer buy from her which is sad because her products actually are really amazing. I tried. Best of luck to B&F.

Ordered the skin food a year ago and the packaging and quality was poor. Would never order another product from this company again.

I ordered from Bounty & Full on January 23rd 2025. I received a receipt after my order was placed for total amount $153.33. Under the receipt it has a message-Your order is being prepared and packed up so please allow 10 to 14 days to process all orders — this isn’t a drive thru! It is way past 14 days, I have emailed this company email address so many times and have not received a response as of yet. On January 9th 2025 Kelis posted an video under her page stating she now has customer service support and to send an email or DM to the IG account and some one will get back with you in a timely manner. Still waiting for a response weeks later. I have never experienced this before with a company and started doing my research on google regarding this company, on their facebook pages there were multiple people who claimed to never received their order and placed it months ago, I came across BBB and there are multiple on here saying the same thing. This is ridiculous and unacceptable. To me the business seems like a scam! I don’t know what else to other than speak to my bank and see if the can do a fraud case regarding this matter because I never received my order

I ordered a bundle that was to contain three items in November . I only received one item from the bundle and my shop pay plan continued to charge me for it until it was paid in full . I reached out to the info line for customer service four times . no reply. I am not sure how I will get my remaining two products or a refund and shipping instructions to send back the one item that came. I even went to social media to try and reach someone .. still nothing., how can you have a company that has no accountability but takes peoples money for orders that are not complete while the owner is on social media every day posting videos and traveling the world as if she is running a responsible operation that cares about its customers? Beyond Disappointed and Feeling VERY Ripped Off!

Although expensive, I can truly see the difference in my skin. I love that the products are made with natural ingredients. I hope I can continue to afford it. I wish the skin products were sold in bigger options.

Epic Fail! 2 yrs ago I never had any problems but had unsubscribed. Out of nowhere, there was a charge to my acct in October for the face oil and I received an empty envelope today. If I could give a zero, I would. I can't even look at her the same.