Loren O. D.
It was a rough start but the outcome was WORTH IT…
I ordered the skin food and it did take awhile and then UPS' lost my product conveniently after attempting to force me to pay them duties rather than pay directly at a Canada Border agency (which was substantially less considering UPS handling fees that would have had me pay for the item twice over). Anyway, I received the product 2 - 3 months after ordering it and let me tell you it was worth the wait and I can overlook the hassle. The skin food works so well. It hydrates my skin, gives me a glow and visibly has uplevelled my skin game. Everyone compliments my skin and the difference since using skin food was within 2 weeks at most. And yes customer service can use some work but the products are top tier. I wish that this company would consider using additional distributers especially for customers internationally because the products are AMAZING.