BountyandfullReviews of bountyandfull.com

What I order vs one I received..for Canadian resident the hidden cost is likely $40-50 custom fee :(

Whew chile! I hate to write a bad review but hopefully these will encourage Kelis and her team to do better business. I too, like so many others, jumped at the chance to spend $175 on a pair of overalls. I ordered them the first week of September and received them yesterday, 12/12/23. Luckily they were not a gift! I only slightly tried them on because as excited as I am that they arrived, I fear I wasn't prepared to be disappointed again so quickly. I will try them on tonight when I get off work and with any luck they won't need any tailoring. I would have loved to purchase some of her skincare but I think I trust my own knowledge in the kitchen to do what I have to do, with half the cost and none of the headache! Purchase at your own risk friends.

It takes forever to receive your product and when I did, it was melted. There is NO option to cancel subscription and I don't see a customer service number. I had to cancel my debit card and I was given the number to Kelis's company from my bank. When I called it was a former employee's personal number and she apologized and said she receives tons of calls from dissatisfied customers.

As much as I wanted to support Kelis and this company, I canceled my subscription. After all the reviews, not one person said anything about the product. And I have to agree, the delivery is terrible. I just received my product on July 7th, and I ordered it June 2nd. Now I understand things can take a while, but that's literally a month. I can't continue this membership when the product comes so late. Hopefully things will improve soon. I'll be trying the product and hoping for good results.

I ordered on 11/07/2022. I waited the 10-14 days for processing for shipping and there had been ZERO MOVEMENT. I emailed the customer service team on 11/23/2022 and they “apologized” for the delay and stated my product would be shipped two days late on 11/25/2022. A tracking number was given, but it still states that UPS has not received my item. It has been almost TWO weeks since contact and still no movement. I emailed again on 11/30/2022 and have not received a response from the “customer service” team. This was a gift that I was excited to support Kelis and her organic farm for, but never again. I’ll figure out how to make it myself before I attempt to purchase again, meanwhile, the business is posting all this new inventory. Quick to take my money and moving at turtle speed to deliver my product.

Kelis has good products but, Customer Service Sucks! It makes no sense that their the only company I deal with that has such extreme shippin delays. Every where else companies are delivering packages in a timeley manner. I signed up for a subscription. My money was taken on 10/1. By 10/17 there still was no tracking# sent. So, I sent an email. No response, but on 10/19 I got a tracking#. It shows the label has been created. It is now 10/31 and no product has been shipped. Like another reviewer said, new products are constantly being promoted, but current orders are not being filled in a timely manner. I sent a follow-up email. Still no response. You shouldn't take peoples money until you are able to produce the product. Period. Needless to say I have cancelled my subscription. I will take my business where it is valued and appreciated, because this aint it. A response to my email with truth would suffice, but nothing. Really? Ok. Also, I order multiple items at the same time and instead of sending them together their sent separately and you must pay shipping for each. Another thing that makes no sense to me.