BountyandfullReviews of bountyandfull.com

I never received my order.

She Literally out here taking everybody’s money I ordered last year in June 2022 she blocked me on Instagram she blocked me on her Facebook she never sent me my stuff

Placed an order on 11-25-2022 and I saw it said 14-21 day delayed processing before placing order.. okay cool , now its 12-31-2022 @ 7:36pm EST.. about to be 2023 and still no updates.. I'm confused, I've ordered several things in between and I have gotten them and still bo Bounty & Full. I hope to receive it in the new year.. if so I will not be ordering again..

Made a purchase on 11-30-22 with the hopes of having a gift for my mother ,it was the only thing I asked for … the customer in address is a joke . I’m out of $136 and no Christmas for my mother . Kelis should be shamed of herself. I wish I would have read the reviews prior . The 10 -14 business day is BS !!! And to add insult to injury “10-14 day to process , we aren’t a drive thru .” On the site . DONT DO IT ! BUYER BEWARE !!!!

I ordered on 11/07/2022. I waited the 10-14 days for processing for shipping and there had been ZERO MOVEMENT. I emailed the customer service team on 11/23/2022 and they “apologized” for the delay and stated my product would be shipped two days late on 11/25/2022. A tracking number was given, but it still states that UPS has not received my item. It has been almost TWO weeks since contact and still no movement. I emailed again on 11/30/2022 and have not received a response from the “customer service” team. This was a gift that I was excited to support Kelis and her organic farm for, but never again. I’ll figure out how to make it myself before I attempt to purchase again, meanwhile, the business is posting all this new inventory. Quick to take my money and moving at turtle speed to deliver my product.

Placed an order on 11/7/2022 got an email saying the order was received and that it takes 10-14 days to process the order because “this is not a drive through”Kelis is constantly pushing new products but not fulfilling current orders… I emailed this obviously non existent customer service team on 11/28 and no reply… so as of today it’s been 25 days which is completely insane and out of scope for what she guarantees… fooled me once but never again!!!

Kelis has good products but, Customer Service Sucks! It makes no sense that their the only company I deal with that has such extreme shippin delays. Every where else companies are delivering packages in a timeley manner. I signed up for a subscription. My money was taken on 10/1. By 10/17 there still was no tracking# sent. So, I sent an email. No response, but on 10/19 I got a tracking#. It shows the label has been created. It is now 10/31 and no product has been shipped. Like another reviewer said, new products are constantly being promoted, but current orders are not being filled in a timely manner. I sent a follow-up email. Still no response. You shouldn't take peoples money until you are able to produce the product. Period. Needless to say I have cancelled my subscription. I will take my business where it is valued and appreciated, because this aint it. A response to my email with truth would suffice, but nothing. Really? Ok. Also, I order multiple items at the same time and instead of sending them together their sent separately and you must pay shipping for each. Another thing that makes no sense to me.

This company is terrible. And while I do empathize with Kelis because I think some of the delays had to do with her husband being ill, if you’re open for business and taking money then you need to provide the service in a timely way. (She claimed the delays were because of COVID but at this point, that’s BS). I placed an order in January that took a full 8 weeks to arrive, and then it was poorly packed with products leaking and absolutely none of it was what was advertised and nothing worked like it was supposed to. Broke me out, all the fragrance gave me headaches and the jars themselves weren’t even completely filled. She needs to shut this operation down until she can professionalize it and be accountable. Stop taking money and delivering a subpar product. I consider the $150 I spent a “love offering”—she clearly needs that money way more than I do. Lesson learned and buyer beware.