Boundary SupplyReviews of boundarysupply.com

(See edited part below) I've been trying to register on their website for two days using multiple devices and I couldn't because of a technical problem on their website. I reached out to them using live chat and emails and still, they haven't responded to me yet. I was considering the Errant pack but now I've lost my interest in it because of the unfortunate customer service. I really can't risk it and order a backpack with this high price (even though it is of high quality as I was told) knowing that I might be stranded with no customer service to help me in the case of any problem. EDIT: I was contacted by the customer service shortly after this review. By this time, I had already figured out the problem myself. Truth to be told, they were helpful as I had questions regarding the delivery which was answered quickly and professionally. I received the backpack recently and it was as expected, of high quality and good looking. Let’s see how it will wear out with time.

High quality backpack and excellent customer services. Only drawback is that I really didn't found any use of camera case, it can be excluded and price can be reduced.

Still awaiting a zipper pull promised back in April of this year for an Errant backpack purchase the ripped off the backpack in less than 2 months

The delivery service and the communication process has room for improvement. Want to hear more?....Hire me!!!! Luis

All the purchases I’ve made are beyond excellent all have fully satisfied my expectations. While expensive the errant is a supremely good bag, I’ve gone camping, traveling, and studying all within the same bag and it has features for all scenarios. Furthermore I’ve been complimented on the bag in each of these settings proving the stylistic versatility. The only disappointment I hold is that the coupons they send are for new consumers not loyal ones.

The build quality is fenomenal and the bag feels sterdy and durable. The one problem is the camera compartment that floats in the middle without any support from the bottom (i just put a hard case below but it could be way better). Hope that there will be a better compartment that will fit the prima system in the future (the mk-1 is too big for me and the mk-2 does not fit prima...)

Admittedly, we had a rough start when the delivery of my Errant pack was severely delayed due to supply chain issues while I kept getting marketing emails to buy more products. But customer service always replied promptly to my requests, and in the end they came through and I received my backpack with all extras as ordered. I haven't had a chance to give it a hard on-the-overland-bus-in-the-luggage-hold test but so far I'm extremely happy with the quality and the functionality. I hope we will have many happy years together.

when will I get my items?? Delay after Delay, it's really disappointing