Boscov'sReviews of boscovs.com

I bought my package online and it was delivered today... but there's a mistake in my order: the product, the size, and they even added a pen mark to the clothing... this has ruined my gift for tomorrow.

Order no show. On phone trying to talk to a person 3 fifferent times...wait wait wait. On hold forever. Very poor. 0 stars. Internet order. Usps ticket generated on 12/26. Item never shipped. Today is 12/5. Butler. PA location.

I would give no stars if possible. 1st tried to place online order checkout spun and spun then gave me an operation error message that pmt couldn’t be accepted. And that cart was emptied. However, it charged my credit card for order. But order doesn't show up in purchase history nor did I receive an order confirmation email. Tried to contact CS on hold for over an hour now. Tried chat multiple times also..no live reps available. Will NEVER try to do business with this company again.

I ordered an Emily Daniel's blouse. Wore it once. Washed on delicate cycle and immediately moved it to a hanger to air dry, when I realized a seam on the shoulder had come unstitched. I looked up how to send a customer service request to Boscov's and asked them to either refund my money or replace the shirt. It's been three weeks and they haven't bothered to answer me.

Wanted to order online and use my Boscovs credit card. I was told my card was frozen because I had not used it in 60 days. I had used it in August. I had to use my Visa card instead. When I called the credit card customer service they had no idea why I was told my card was frozen..it was perfectly fine to use. What? The item I ordered was a comforter and it was so flimsy and not worth the price. I'm done with Boscovs. The quality of the merchandise is subpar now and ordering online is total aggravation. I used to enjoy going to the Woodbridge location and spending a day shopping there but that's not happening anymore. Goodbye Boscovs!

I love shopping at Boscov's. But - to be honest - I liked it a lot better before you rearranged everything. It was much nicer and much easier when everything was arranged in meaningful departments. The way it is now, everything is all over the place and difficult to find specific areas. Would be nice if you went back to the old way of organization by departments.

This places harasses me with their constant email ads even though I'VE NEVER SHOPPED THERE! Unsubscribing does no good nor do my emails asking them to stop. This PLACE STINKS, and I will NEVER ever shop there.

Everything about Boscov's is cheap. The website has numerous issues all the time, though the issues vary depending on the day. Ordering on line is a nightmare and shipping is even more of an issue. It takes better than a week once a tracking number is sent via email to when the actual item either leaves the store or warehouse. The vast majority of their clothing is previous years which is why the prices are so cheap. I really want to try and like them but their are too many negatives about them. Don't get me started on customer service when you call the "800" number...absolutely hostile.