Boscov'sReviews of boscovs.com

I trusted this site because some positive feedbacks from my friends. However, if there is something happened and you not received, they will promised to start a trace of the package and refund the money, they are lying. They will never response or keep you updating after you told them you didn’t receive the package. They will never refund until you file a claim with your payment company. Unfortunately, I filed it with Paypal and they only provided tracking number saying it was delivered and refused to refund. When the case closed without me receiving refund, I called Boscov and they said, since I filed a claim, they cannot give me back my money anymore. I should have believed bad reviews saying this company is such a scam

I never had a problem visiting a Boscov’s store, but decided to order online….AND NEVER AGAIN. About an hour or so after placing the order for my mother’s watch, they emailed me stating that they canceled my order bc they don’t have it in stock now. I’m like ok, just give me the refund. It’s only been 4 days, but why keep holding my money when you can just release the funds? My bank says they have to wait for them to release the hold. I’m not happy at all with this. At the same time, I had to return sneakers to DSW that my mom couldn’t fit (purchased same day as watch from Boscov’s….but I received my refund back to my acct from DSW. I know every merchant is different, but Boscov’s is freakin ridiculous!!!! Screw Boscov’s.

Always very helpful. Great selection and very friendly employees.

I have filed complaints with Pa Attorneys office and Federal consumer protection the bank that issues their credit card Comenity Bank is a predatory lender i closed my acc they sent me a letter that my balance was zero.Then a month latter they sent me a late fee now they are charging a late fee on a late fee every month

Paid $9.95 for 4-5 day shipping in checkout online. Package sat for a week with usps label generated for it until they gave it to them. Customer service said 7-10 days was normal even though checkout said 4-5 on website. Gave me no reason as to why it sat for a week before handing off to usps.

I tried to make a purchase using PAYPAL’s 4 installments. My payment was approved and taken out (twice) but Boscov’s would not let me finalize my purchase online. So I’m out $51 with nothing to show for it until I wait until PayPal gives me my money back.

Boscov's is really something, let me put it to you that way no one should ever buy from this website online or in-store. I called last week to cancel my order (63803742) because I used a 10% or 15% coupon that let me apply at coupon, later to find out that its for BOSCOV CREDIT CARD HOLDERS ONLY. Get that huh? Why bother having the coupon code apply if at the end of the checkout process, you're going to charge me the full amount. To top it all off, you guys decided that you wanted to charge me additional $15 in shipping costs, because your supply chain is terrible. How do you do business this way? The gift cards I used on the order that I cancelled were also not reimbursed... how is this business still running?

Spent time at the Camp Hill store where they recently remodeled significantly. Walkways are too narrow and follow a maze of turns. On top of that, the various departments move displays into the walkway making it difficult for two people to pass each other. Central cash register location with little room to allow for the long line waiting customers. We went to the store for a Order Pickup. After nearly an hour, it was reported the package couldn't be found. Now waiting for another call to go back. Was expecting to complete my bedroom project this weekend but now have to wait for another week. Disappointing!