Boris FXReviews of borisfx.com

I have tried using Sony vagas wouldn’t work tried rebuying it didn’t work tried emailing them they don’t reply it’s a joke 3 months of payments and not been able to use the service WOULDNT GO ANYWHERE NEAR

I was using BorisFX for a couple weeks but it wasn’t what I needed, which is fine. Trial and error. So I canceled my subscription. All of a sudden I get charged again. I thought I might’ve forgotten to unsubscribe so I did it again. Funny enough I get charged again. So I called customer service. They were great a refunded my last months subscription but unsubscribing has never been that big of an issue. Plus I’m out 4 months of payments to a service I didn’t use. DO NOT USE

This is by far the worst software customer service I have found anywhere on the internet. Their products are useful but resource hogs and difficult to navigate but all that pales in comparison to denying that the problem being reported even exists. Stay away from BorisFX!

Spamming countless Emails even after unsubscribing.

Purchased Sapphire plug in May 6th. Unable to use for weeks due to constant error. Customer service rep is adamant on troubleshooting via email only & I'm lucky if I hear from them every few days. I've been told I would receive callbacks but I never have. Absolute nightmare experience...

Boris FX purchased Vegas from Magix - first of all, I never agreed to have my data transferred from a German company to a US company which seems to be a breach of GDPR which however is on Magix's side. But: Boris FX used the e-mail addresses they got from Magix to send unsolicited newsletters, acting highly unprofessional. The first e-mail to inform about accessing the license was fine, but everything after that is to be considered spam. Due to this abuse of customer data, I'd avoid this company at any cost.

borisfx took over magix and are now sending spam to all magix users even tho they had indicated in the past that they don't want to receive any spam emails. I got two spam emails from them in 1 week. I instantly hate borisfx.

SPAM - unsubscribing nicht möglich!!! ich nutze Sony Vegas pro - daher wurde die Mail gezogen - seitdem nur noch SPAM - ich habe mich bereits 3 mal abgemeldet, mittlerweile fehlt der Unsubscribe Button völlig ungefragter Müll