BoostinfiniteReviews of boostinfinite.com

Do not waste your time with this company. We had Republic Wireless and had no problems. Ever since the migration to Boost Infinite, we have had several tickets put in to get my phone working. My phone will not connect to wifi and we live in a rural area, so wifi is necessary. Tonight we called to see what the status of the last ticket was - which was put in 6 weeks ago. Was told that the ticket was closed. We have wasted hours of our time on the phone trying to get things resolved. I would give a 0 if I could.

Terrible coverage. Changed from boost mobile to boost infinite. boost moblie has way better coverage than infinite. It is always buffering in locations where I never had problems with Boost. Went with infinite cause of promotion of free iphone.Puro bull your paying for it. There is no such thing as unlimited data. Read the fine print. As soon as I can I am going back to Boost moblie. Have had phone for one month. If i could I would cancel asap

They blocked my imei number and blamed it on T-Mobile. T-Mobile blamed it on Apple now neither carrier will respond ever since I got Apple involved. They will block your sim after a few months with their service so you won’t be able to leave. DO NOT SWITCH TO THEM.

This Company Provides criminals with persons info for an identity theft scam! FCC-Local PDs are aware! Matter of time till they get shut down!

Former Republic customer here which transferred to Boost. Loved Republic, Boost Infinite billing and services are horrible and possibly illegal. Explanation: The Boost phone App used to review/change your services and see billing etc. has not worked since transferring over, and, Boost says they cannot fix it so I can't verify my charges and billings using the app.. Boost said only old Republic customers have this problem. Every month I was getting charged for services I DID NOT ORDER and called them to have them removed, including International calls, North American calls, and a hot spot. They said THEY COULD NOT REMOVE THE SERVICES, all they could only credit my account each month, if I call them.. After 3 months of this, I finally transferred my phone number over to Verizon, cancelled their Boost service, and Boost said after cancelling I will owe them for another month, and, they REFUSED TO DELETE my CREDIT CARD ON FILE after cancelling their service. Sound criminal to you? File criminal charges? Boost needs to be at minimal reviewed by BBB and FCC for compliance of regulations.

Do yourself a HUGE favor. Do not use Boost Infinite!

This service is such a SCAM. I got their service back in the beginning of November 2023. I got their infinite access plan for $60, which included the iPhone 15 pro. Since the beginning the service was kinda bad, calls would drop and their internet service (whether 5G or LTE would be slow, everywhere I would be speeds of 15-50mbs). That was their fast speed part of the service. Once I used up their 50gb like 10 days later. I could get 5mbs if I was lucky. Consequently, I decided to cancel service. Boostinfinite does an offer a 30-day money back guarantee (google Boostinfinite 30-day money back guarantee). I cancelled the service and immediately ported out at the 10 day mark. The very same day I sent the phone back to them (boost does not offer to pay for sending the phone back). I waited about a week after that, and my money did not come, so I called them. Boost representative told me it was on the way. Follow up a week later they charged my credit card again. Now, just yesterday they made a charge of ~$250. I called them they can't explain it, so they will take it 10 business days to give me my money back. Here is the thing. Boostinfinite is supposed to have refunded me already ~$241 from the 30-day money back guarantee and the money they charged me before (they haven't). Boost has not returned a single penny. I call and they keep giving me this useless ticket numbers, I say useless because when you call and give it to them they just ignore you. Now this people have almost $500 of my money, that I do not know if they'll give me back. I contacted my bank, and my bank will do an investigation but I do not know where that will even get me. My advice is not to use their service at all. There are cheaper and better options out there. If you do business with this company they'll do everything to keep your money and never give it back. Only good thing I could say about them is that their customer service is quick and they are really nice. However, is not even close to worth the hassle once you find out the service is crap. I kno already lost to them, but do yourself a favor and do n fall for this scam of a company!

I just switched last month as I wanted a new iPhone. There were some problems with delivery of the phone because they typed my address wrong. That was eventually worked out but I lost an entire week of my first billing month. Now, I am missing phone calls. People text me and say they tried to call and it went directly to voice mail. I was sitting right next to my phone and it never rang. Today, I have tried to call someone and the call fails because of a poor signal. This happened 3 times. Apparently, this so called 3 network thing isn’t working out. Ready to ditch it already.