BoostinfiniteReviews of boostinfinite.com

Gave them a few weeks to see if it was maybe a glitch that they sucked so bad, well they still suck real bad! Time to flush the toilet and find another company ASAP.

If I could give them no stars I would. The customer service agent LIED to me and said my order was cancelled after I had it shipped to the wrong address. They reassured me THREE times that the order was cancelled and I would be refunded. I literally said “just to confirm, this won’t be shipped right?” and they very firmly said “Yes, it will not be shipped”. Turns out, it was shipped and now I have to file a police report for theft and dispute my credit card just to get my money back. DO NOT USE BOOST!!!!! THEIR CUSTOMER SERVICE LIES!!!!

I had service with Boost infinite for about 9 months. My SIM card suddenly failed and I immediately called customer service who assured me one would be sent out that day on a 2 day ship. Over a week later and still no SIM card I fall and am left on ceramic floor for 22 hrs alone because I have a failed SIM card and they lied about sending one at all. I reach out and their answer was oh we will send u one now, and he lets call u to talk more. How can I call with no sim!! Then I paid for 2 weeks service I did not receive and they blew me off. This is a lawsuit! They knew of my medical need for a new SIM card and they boldfaced lied to me about when it would be sent and that it was sent at all. Don’t use BOOST!

Please be aware of this company. I ordered a phone from them that I never received. I went through EVERY SINGLE step they told me and they still refuse to refund me and are charing me the monthly payment even though I have no service with them. Today they tried to charge the remaining amount of the phone and luckily my credit card company thought it was fraud. Maybe this will block future payments. I see that I am not the only one who is getting charged for a phone they never received. Report these practices to the FCC so a proper investigation can take place!

Can’t call out can’t accept calls they have billed me for 2 months and I have had the phone for about 10 days. Customer service is absolutely no help at all. Read a bunch of reviews all very bad same complaints that I have. We should all get together and file a complaint with dish. Get an attorney to represent all of us and make the appropriate claims.

Boost Infinite (auto-draft) only Account. Don't use this company! They drafted extra money from my account, and when I called to ask what was going on; I was told that they didn't see the transaction in their system. It was definitely taken from my account by them! On top of that, I actually got an email stating that they would be drafting the same amount on 2/17/24. However, my billing due date is 2/19/24! They don't have their stuff together, and the right hand obviously doesn't know or care what the left hand is doing. You can get Boost Infinite by allowing them to draft $ from your checking account. They will steal from you. Don't let this happen to you.

If I could rate this company a zero, I would. Worst company I've ever dealt with. After 7 months of service with no issues, my service just stopped. Dealt with their tech support for 2 months (without service) with no resolution (they would not return calls and I had to call for follow ups). At the end of it, they told me it was my phone and that I need to buy a phone from them. I relented and when I got it, their phone also did not work. They made me pay for return of phone and they would not reimburse me for time without service (called them for reimbursement for 2 additional months to no avail).

Attempted to switch cell service to Boost Infinite. Was told it could take up to 4 hours to port our existing numbers over from current provider. After multiple chats & email correspondence with their "manager", it was 28 hours later and they still didn't request the release of my number. Also had the wrong phone number that they were "attempting" to port over. I brought this to their attention, it apparently doesn't matter. This is by far,the WORST customer service experience I have had. Don't waste your time or money on them.