Janice J.
This company offers deals then don't…
This company offers deals then don't ship the product and states wasn't ordered that promotion so 50 bucks more important than 300 bucks a month. The stole from me. ... a reply yes but I ordered it off the text message I got it stated would be added nothing about only ordering 1 bottle and I order 2 of everything as it's for my husband and I and I feel that I did not get what I ordered. I'm not paying for shipping twice. I will keep what I've already paid for and the results are a bad taste for your company...period... Added reply...I got a call from Rolly and he did do me right he's sending me 2 of the clarity products and paying the shipping I so was impressed with him reaching out to rectify this bad situation to take care of this. I thanku for taking care of this...5/14/2024
Response from Boomers Forever YoungMay 14, 2024
Janice, Thanks for your review! I looked at the notes on your account and it appears that the sale you are speaking of is the one we had on Probiotics that included a FREE Clarity Factor. The Sale details were buy an individual Probiotic and get a Free Clarity Factor, which was clearly stated on the product page. It looks like you ordered the 2 pack of probiotics which is a discounted product, not the individual probiotic bottles, so on your original order you weren't given the option to add the Free Clarity Factors. When you called and spoke with Lucy she offered to send you the 2 FREE Clarity Factors even though you purchased a product that didn't technically qualify for the Free Clarity Factor, all she asked is for you to cover the shipping cost which was approximately $4. I don't appreciate the allegation of stealing from you as that is not the case at all. We delivered what you ordered and even offered to make it right by sending you the Free promotional items. If you would like the FREE Clarity Factors still please reach out to me at [email protected] and I will help resolve the issue. Thanks Rollie Culp




